Reviews
Write a reviewBest Purchase Experience
Bob Penkhus Mazda on Powers is the best! I had the best purchase experience ever! There was no pressure and they catered to my needs! I recommend everyone goes to Bob Penkhus Mazda on Powers !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dee! Your business is appreciated and we look forward to seeing you again in the dealership in the future. If there is anything else you need, please let us know. Thank you! Sincerely, Bob Penkhus
JBB2016
I recently last Friday picked up my 2016 MX 5 Miata from Bob Penkhus Mazda off Woodman. I never thought I'd be saying this but my experience was amazing. My sales support Kenneth is a true professional - you must request him when arriving at dealership . This guys knows customer service !!! I came in saw the car waited five minutes went into finance and was out of there in 25 minutes max. No pressure very accommodating of my needs or questions. This experience is not the norm - on my lifetime this is the only time I enjoyed purchasing a car !!!! If your looking I highly suggest go to this dealship New Car Druve - ask for Ken and prepare yourself for an enjoyable ride. I forgot to mention the car was clean ready to roll only 7 miles on it - just the way I like it. I suggest letting them show the functions in your car - I didn't and ended up calling back for a question or two... My fault not theirs !!! Good luck w your new car but even better luck finding a MX 5 Mista - Ha!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning and THANK YOU for your amazing review. It is so nice to hear when we reach our customer service goals...providing the best experience, so our customer's walk away, just like you did, feeling pleased! We appreciate your business and your kind words. Enjoy your new Mazda! Sincerely, Bob Penkhus
Great buying !
This is our families fifth Mazda now and I can't see going anywhere else! Brian worked the deal quickly and got it DONE! Great selection to pick from!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Adrian. Wow, five Mazda's...that is so great! I can't thank you enough for giving us so many opportunities to earn your business. Our goal is to provide our customer with an exceptional buying experience and it appears we are doing just that with you and your family! Thank you again! Sincerely, Bob Penkhus
Very Poor Service Experience
Called before the July 4th holiday to discuss repairs to my Rx7. I spoke to the service technician and explained the modifications that had been made to the car. He told me to bring it in after the holiday. I paid to have it towed down there. He looked at it and said they did not want to work on it because of the modifications. The Service manager will not even help me out with the towing to return the car to me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We immediately contacted this customer and took care of him, 100%.
Zero Fuss, Top Notch!
I have bought 11 cars in the last 20 years.This dealership has given me the best experience ever; zero fuss. My salesman for both of my purchases was Dustin Boothe. When I totaled my Mazda, Dustin Boothe, went the extra mile to accommodate my situation. He expedited the purchase of my replacement and even went above and beyond, ensuring that my vehicle made it to me in Germany. His customer oriented approach and genuine interest makes me want to return every time I'm on the market for a new car. This is what sets him and Bob Penkhus Mazda apart from the rest. The facilities are modern and very inviting. Service is a breeze especially since they provide a loaner. Again, zero fuss.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings to Germany! Your kinds words and business are so appreciated. THANK YOU! Our goal is to truly make the car purchasing process simple for ours customers with ZERO FUSS! Enjoy your new Mazda and please let us know how we can assist you, in the future. Sincerely, Bob Penkhus
Absolutely amazing experience
David from the powers store was awesome! Him and Vern helped out a lot in making my car buying experience awesome. I got the right vehicle and it's perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Phil! Thank you for your business and for taking the time to share with us how great our staff did! It is so nice to hear! Enjoy! Sincerely, Bob Penkhus
Car Purchase
Our sales guy, Brian Garside was a pleasure to deal with. No pressure and helped locate a noise that at the time was concerning. He arranged for the Service Manager to help and it all worked out. I would deal with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Larry for shopping with us at Bob Penkhus Mazda. Our goal is to provide EXCELLENT service to every customer and it is great to hear we reached our goal with YOU! Sincerely, Bob Penkhus
Purchase of a used car
Brian Garside was very helpful and accommodated all our needs and requests. He was very helpful and polite. The facility was very pleasant and clean. The transaction was flawless and complete.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business so much and hope we can continue to earn your business for years and years to come. Enjoy your new vehicle! Sincerely, Bob Penkhus
Great service, good deal
Grayson was my sales representative and he went out of his way to help me buy my Infiniti G25X, even meeting me halfway in Castle Rock as I live in Denver. It was worth the trip to get friendly service, and a good deal. Even though I had to go through the usual back and forth to reach a price, they gave me top dollar on my trade-in. Also want to mention Dave in the service department was very straightforward. One caution, if you're purchasing a previously owned vehicle, be sure to get the service records and find out what service was performed at the dealership.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Leslie, Thank you for sharing your experience with us and other potential customer's. It means a lot that you would take the time to do that and I appreciate it. Enjoy your new vehicle and thank you for trusting us with your business! Sincerely, Bob Penkhus
Outstanding Salesman
I recently purchased a vehicle and had a positive experience with the sale team especially Mitch Miller. He was so Professional, Knowledgeable, and Courteous, in providing the information I need in purchasing a vehicle, and he was extremely helpful in getting me through finance with Ryan . Thank you again for this experience and definitely will recommend this dealership and Mitch Miller. In fact the next day I brought my grandson in and Mitch helped him also in purchasing a car to his linking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Charle! Thank you for being one of our "Nobody Buys Just One" customers! I can't thank you enough for yours and your grandson's business...it is so great! I am happy to hear that Mitch and Ryan took such good care of you and I hope you enjoy your new vehicles. Sincerely, Bob Penkhus