Team Gillman Acura

Miguel is best svc advosor at Gillman North Acura. $7K service needed but Miguel alerted me what was needed now abd what could wait. I trust him and will be back next month for needed repairs. He's transparent, listened to my concerns and didn't intimidate/scare me to do all repairs now when I'm not financially ready to spend $5K. I'll be back in a month to do additional repairs snd will request Miguel. The B.E.S.T. advisor ever worked with in last 45 years!

I have been going to Acura Gillman since 2012, when I bought my first new Acura. This is the first time I have been disappointed by the service. I went there (with an appointment) to replace a tire with sidewall damage. As I discussed with the service rep: if warranted by the conditions of the tires, I would like to change a second tire with the damaged tire (change out a pair) to keep wear and tear even. After about an hour, I got the service report from the Tech on my phone. It indicated (apparently) above average wear and tear at 23K miles on the tires. I talked to the service person. He said the car was finished. Upon asking, only one tire had been changed. I asked for the second tire to be changed as well, and an alignment. That took another hour of waiting. When it was done, only the second tire had been changed, no alignment. As I was asking what happened to my instructions, I was told this was a miscommunication. I am knowledgeable enough and assertive enough to communicate my needs, and I was willing to pay for the service. As such, I am very disappointed at the service.

Excellent place to take your car for service, the staff is awesome and they take pride in their work

The dealership is friendly and service is fast waits are not long. So far I have not had a problem

I had an outstanding experience at Gillman Acura, thanks to the exceptional service provided by Rebecca. From the moment I arrived, she was warm, attentive, and incredibly knowledgeable. Rebecca took the time to answer all my questions, kept me updated throughout the process, and made everything feel smooth and stress-free. Her professionalism and genuine care for customers truly set her apart. If you’re looking for top-tier service and someone who goes above and beyond, I highly recommend asking for Rebecca. She’s a fantastic representative of Gillman Acura and made my visit absolutely excellent!

I have been with Acura for 9 years. All my vehicles are Acura, and I will never own any other vehicle. Very reliable, with outstanding service.

Outstanding sales and service to me and my family for 20 years. Ron M. Is the best service rep I have ever worked with.

Rebecca was an outstanding service advisor. She kept me fully updated on my rear brake repair and took care of several other concerns I had with my vehicle. Her knowledge of Acura products is impressive, and she consistently goes above and beyond to help customers. I’m very particular about who I work with, and she’s someone I can truly trust. Because of Rebecca, I’ll continue bringing my vehicle to Gillman Acura for service.

This place has consistently great service. I got my car back fully repaired and clean. It’s always a great experience.

Staff courteous and friendly. Easy to get service appointments, usually last minute. Service technicians great.