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Rock County Honda

(392 reviews)
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rock County Honda from DealerRater.

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Good service, quick and on time as promised.

It was quick and on time. But no car wash. First time I've been to a dealer for service that didn't wash the car afterwords.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good service, great facilities

Job was done on time. Pleasant waiting room. Personnel were courteous, friendly, and helpful. Feedback on survey seems slanted toward the positive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Sales Rep

A very easy experience, pain free. He showed me options and I now have a vehicle that I LOVE! I will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Personnel, clean facility!

Tim was very polite,informative and kind. This was are first time buying a Honda or any foreign vehicle. We had a very positive experience and hope to keep that going! Sincerely Sue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fair prices

Service staff is always very friendly and it's easy to make an appointment. The prices are also very reasonable for a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent dealership.

Started internet searches. BURNIE came back with best price, quickly. Went to dealer on his day off and TIM stepped in to help us. Both very knowledgeable on all types . Tim told me BURNIE would get sale even if he wrote it up. KIRBY finalized sale and this dealership is above and beyond. No pushing just pleasant help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, clean.

Friendly people, love the Courtesy car service. Good location, place was very clean. Great service with happy staff. Was recommended by a co worker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience from beginning to end

Fabulous experience! No pressure, very knowledgeable staff. We loved that we were able to get hands on with the cars in the show room to see if we liked a certain fit before even test driving!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I didn't wait long and while I did wait it was very comfortable, professional, and friendly. Everything went very well...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Kane was very patient while explaining details repeatedly. Not pushy. We didn't get phone calls every night hounding us like other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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