Reviews
Mitch was very friendly .
Mitch was very friendly . He asked about what concern I had with my brakes. I told him and he relayed info. to mechanics.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine!
They were great they help me understand everything I
They were great they help me understand everything I wanted to know I was very satisfied with everyone who worked with me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review, Gary. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Outstanding dealership.
Outstanding dealership. Always clean, friendly and go out of their way. Morry and John are awesome in service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Steve. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The place to go for service.
The place to go for service. Morry Decker is the reason. Quick to answer all questions, returns phone calls if need, keeps you updated on service needs and always friendly and helpful. Will keep coming back as long as he is there. He defines the word service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The sales person was a ok, others at the dealership were
The sales person was a ok, others at the dealership were all kind, no problem with anyone 👌
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Frank Boucher Chevrolet Cadillac of Racine. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Everyone was very nice and willing to help.
Everyone was very nice and willing to help. I will continue to go back for great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Frank Boucher Chevrolet Cadillac of Racine!
Very expensive.
Very expensive. Part price markup was insane. Went to pickup my car and stood for 15 minutes before anyone would help me. 6 employees were there in the service dept. and I was the only customer, Yet there I stood.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and please give us a call so we can discuss your visit further. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Jim Piscitello, Service Manager 262-886-1010
Great customer service.
Great customer service. My experience with the body shop was great. After the accident they made my automobile one less worry. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Great dealership to go to,& most definitely will refer
Great dealership to go to,& most definitely will refer anyone to them! Great customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very nice and friendly staff.
Very nice and friendly staff. Called and explained in great detail about what was wrong with my car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!