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Frank Boucher VW Kia of Racine

(1,132 reviews)
Visit Frank Boucher VW Kia of Racine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 238-5743 (888) 238-5743
Used (888) 414-4987 (888) 414-4987
Service (888) 234-6182 (888) 234-6182

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher VW Kia of Racine from DealerRater.

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Great setvice always updating you on you're car and very

Great setvice always updating you on you're car and very pleasant to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Tammy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Pleasant experience overall.

Pleasant experience overall. Purchased 2021 Telluride and came back and purchased 2022 but delivery delayed until 2023…….delivered May 2023.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, George, for your kind words for our sales team and for taking the time to leave us this wonderful feedback! Congratulations on your new Telluride! We look forward to working with you again!

Excellent service, knowledgeable and friendly staff .

Excellent service, knowledgeable and friendly staff . Thank you to everyone who made our buying experience pleasant. When we need a second vehicle we keep this Kia Dealership in mind.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Frank Boucher Kia of Racine. William, Chad, and Kody appreciate your business and hope to see you again soon!

The people are very pleasant to work with.

The people are very pleasant to work with. The work is done in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Vernon, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Kia of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

Wonderful and friendly people.

Wonderful and friendly people. Very knowledgable of the product. Bill and scott are the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Bill and Scott could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Lee McGee is an AWESOME salesman.

Lee McGee is an AWESOME salesman. He went above and beyond to help me get my brand new dream car. I absolutely appreciate everything he did for me. I highly recommend whoever goes to this dealership to ask for Lee McGee! He’s an AWESOME man to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Kia of Racine. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We will pass along your high praise to Lee! We hope you will continue to enjoy your new dream car!

Consumer response

I’m definitely enjoying it 😊

Dependable and excellent service!

Dependable and excellent service! Always a good experience here with friendly people! Thank you so much!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

The dealership was great!

The dealership was great! So pleased that they allowed the sales staff to help us even though we were from another state. Much higher respect for the customer than we received from other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Clint, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Friendly no pressure service

Friendly, personal service. Bill was an amazing service person to work with. There was never a feeling of pressure. My satisfaction felt like a priority.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Jayson, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bill here at Frank Boucher Kia of Racine.

Great experience

I purchased a Mazda CX-5 from this dealership in April and had a great experience. I worked with Jim Smallins, along with other members of the team. It was an enjoyable process and I will definitely come back here for another Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Evan! Here at Frank Boucher Kia of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!