Reviews
JD Mendez did an outstanding job handling the unusual
JD Mendez did an outstanding job handling the unusual circumstances of my visit. In the end my vehicle was serviced well and I’ll be back.
JD Mendez did an outstanding job handling the unusual
JD Mendez did an outstanding job handling the unusual circumstances of my visit. In the end my vehicle was serviced well and I’ll be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you highlighting our team's efforts during your visit. It's great to hear that everything went smoothly with your vehicle service. Thank you for choosing Mercedes-Benz of Fairfield.
The people That I deal with made it easy to schedule
The people That I deal with made it easy to schedule appointments and the video to explain repairs was great.
The people That I deal with made it easy to schedule
The people That I deal with made it easy to schedule appointments and the video to explain repairs was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found the video helpful and scheduling easy. Thanks for choosing Mercedes-Benz of Fairfield.
They did a good job serving my car timely and I was able
They did a good job serving my car timely and I was able to get a loaner. Thank you.
They did a good job serving my car timely and I was able
They did a good job serving my car timely and I was able to get a loaner. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a positive experience with our service and loaner vehicle. Thank you for choosing Mercedes-Benz of Fairfield.
Angelo was absolutely wonderful in all aspects.
Angelo was absolutely wonderful in all aspects. 5 stars! He greeted me first thing and walked me through the process. He also had the tech troubleshoot an issue and made a great recommendation.
Angelo was absolutely wonderful in all aspects.
Angelo was absolutely wonderful in all aspects. 5 stars! He greeted me first thing and walked me through the process. He also had the tech troubleshoot an issue and made a great recommendation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and the 5-star rating. We're happy to hear our team was able to meet your needs at Mercedes-Benz of Fairfield.
First Class Professional service with a smile and very
First Class Professional service with a smile and very efficient with wonderful communication on the status of your vehicle. Shane is a terrific leader.
First Class Professional service with a smile and very
First Class Professional service with a smile and very efficient with wonderful communication on the status of your vehicle. Shane is a terrific leader.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're happy to hear that our team's service and communication met your expectations.
Nice waiting area, always provided services as promised,
Nice waiting area, always provided services as promised, final price always a little bit lower than quoted
Nice waiting area, always provided services as promised,
Nice waiting area, always provided services as promised, final price always a little bit lower than quoted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback. We are glad to hear about your experience at Mercedes-Benz of Fairfield.
Kept me up to date on the status of my vehicle status
Kept me up to date on the status of my vehicle status throughout the entire process.
Kept me up to date on the status of my vehicle status
Kept me up to date on the status of my vehicle status throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to know our team kept you informed about the status of your vehicle at Mercedes-Benz of Fairfield.
Service was efficient and my Service Advisor was very
Service was efficient and my Service Advisor was very communicative. The service Manager made himself available to answer so e questions I had. Highly recommend this dealership.
Service was efficient and my Service Advisor was very
Service was efficient and my Service Advisor was very communicative. The service Manager made himself available to answer so e questions I had. Highly recommend this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and knowledgeable service advisors (especially
Friendly and knowledgeable service advisors (especially Angelo). The facility is clean. Regular scheduled maintenance was performed in a timely manner.
Friendly and knowledgeable service advisors (especially
Friendly and knowledgeable service advisors (especially Angelo). The facility is clean. Regular scheduled maintenance was performed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience at Mercedes-Benz of Fairfield. We're happy to hear about the service and cleanliness. Wishing you many safe miles ahead.
Professional class excellence service and reasonable
Professional class excellence service and reasonable prices love my 300 glc best car I had in a while I do miss my surround 360 view from my old car alsoa300
Professional class excellence service and reasonable
Professional class excellence service and reasonable prices love my 300 glc best car I had in a while I do miss my surround 360 view from my old car alsoa300
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the GLC. It's great to hear that you're enjoying your car and our service at Mercedes-Benz of Fairfield. Wishing you many happy miles ahead.