Reviews
Great experience
Interesting show room that includes a range of fine and rare vehicles and motorcycles. I had a great experience. I recommend Tommy Truong as the sales agent to see. He was very helpful and attentive in getting the deal I needed done. The whole Spanos crew exceeded expectations at delivery. Would purchase from them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good customer service
The salesmen at Spanos spent time and were very helpful with the entire process. The salesmen were also friendly and knowledgeable. I recommend this dealership to others. Good service too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Sold but called
I requested info on a vehicle that was sold but they called anyway to let me know and tell me they'd keep a look out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Second Car
Thanks to Greg and Rich I finally got the car I needed! Good job. Finance was a bit choppy but we made it through the process. Thanks guys! 😃
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this positive experience with us. We hope you are thoroughly enjoying your purchase, and we look forward to assisting you in the future. Kindest Regards, Kelly Warner BDC Manager
Dealer fees
I offered cash to avoid the dealer fees of 800.00. I was told fees were for dealer work on financing, tax and title. A strictly cash deal eliminates the need for the dealer service fees. The dealership still insisted on fees not earned. The fees are a means of gouging the customer at this dealership. Greg did follow up with me on this review. However, I believe he missed th point of my complaint. He thought I was mad because Spanos Motors would not sell me the car in question. He is wrong. I am simply making known the dealers fees are nothing more than excuses to gouge the customer. For example, Greg told me I would have to have the car towed off the Spanos Motor lot if I insisted on paying cash less the dealer fees. That is basically 800.00 for a paper tag. Even if Spanos Motors paid the 300.00 sales tax in SC before issuing a paper tag, the customer on a cash deal would pay 800.00 fees +300.00=1100.00 for a paper tag. I write the review to warn others, who would pay cash, of the gouge at Spanos Motors. To be frank the follow up addressed a concern I did not have with respect to this review. Turns out the car has a severely cracked dash and I would not have purchased it at any price. Lexus had a deadline on the dash replacement for the GX470 of May 31, 2017. This review is about gouging customers who pay cash for a vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I love my new Mercedes
I love my new car! The process was smooth and super easy from the test drive to the purchase (including the financing of the car). I was in and out in no time. I will definitely recommend Spanos to all of my friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are overjoyed that you had such a great experience here with us. We hope you are thoroughly enjoying your new 2014 Mercedes-Benz E350, and we look forward to assisting you in the future. Kindest Regards, Kelly Warner BDC Manager
Very friendly
They were very nice especially TJ. The dealership was clean and everyone that we dealt with was very friendly. Good selection of cars and trucks. Will go there for my next car purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love reading about consumer encounters just like this one. We hope you are thoroughly enjoying your new 2006 Ram 1500 SLT, and we look forward to assisting you in the future. Kindest Regards, Kelly Warner BDC Manager
Big dealership for what??
I never had a great dealership experience. Not even a good one. So I was skeptical. The people seemed nice in a cool way. Not like they were only trying to get the money. This was the best experience I've had making a big purchase. The staff are actually really good. They worked with me to get what I wanted. And at Avery nice price. I'm blown away. If you go there.... And your should... Ask for Tommy. Tommy T. He is awesome. Hope he's still there in a few years. I will be!! Thanks and a big shout out to the whole team!!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
These are the kind of interactions that we LOVE to hear about! We live to change the way consumer's feel about the car buying process, and are ecstatic that we turned your perspective around for the better! We hope you are thoroughly enjoying your new purchase, and we can't wait to assist you again in thew future. Kindest Regards, Kelly Warner BDC Manager
Good trucks for a good price
I dealt with TJ through this process. The transaction didnt go as smooth as one would like but at the end of the day they did what they had to do to make it work. Happy customer.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for sharing your encounter here with us. I'm sorry that the process didn't go as smoothly for you as possible, but I'm very glad we made it work for you in the end. We hope you are thoroughly enjoying your new 2007 F 250 Super Duty, and we look forward to assisting you in the future. Kindest Regards, Kelly Warner BDC Manager
Dream Car Heaven
Since the first car my VW EOs I found at Spanos I have considered this dealer for all my future Vehicles they are the best
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so for taking the time to share this wonderful experience with us. we hope you are thoroughly enjoying your new 2007 Mercedes-Benz M-Class, and we look forward to assisting you in the future. Kindest Regards, Kelly Warner BDC Manager