Reviews
Everyone was wonderful to work with, process was easy and
Everyone was wonderful to work with, process was easy and very helpful along the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve never been a fan of buying a new car and especially
I’ve never been a fan of buying a new car and especially going into a dealership and spending a whole day HOPING to get approved, test driving vehicles, trying to work with a salesman etc. but I can honestly say my experience at Lake Ford on South 27 was the best experience I ever had at a dealership. My salesman “Zack” was outstanding, very professional and courteous. He had my new truck ready to test drive as soon as I walked in the door. Was Greeted and welcomed by the whole staff, which I appreciated. I spent a total of three hours from when I walked in, test drove my new truck and in three hours later I had the keys to my new truck ready to go. The whole staff from Nick to Christian (Finance) that worked with me was outstanding, can’t thank these guys enough for the job they did and how I was overall treated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing customer service, quick, and very helpful.
Amazing customer service, quick, and very helpful. I would go back 100% recommend shopping here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recently purchased a used Expedition from Lake Ford and
Recently purchased a used Expedition from Lake Ford and salesman Michael Myers. Michael was extremely courteous, friendly, and easy to work with through the entire process. I never felt pressured or had the feeling of being upsold. I had a mechanic friend of mine inspect the vehicle a few days after purchase and it checked out fine, with the exception of some wear on the front brakes and sidewall cracking on a couple of the tires. Michael had me bring the vehicle back in the very next day and both he and the service manager stepped up and corrected both issues at their expense. Michael kept me well informed throughout this process as well. They turned what could have been a negative experience into a very positive one. I walked away as a completely satisfied customer. I highly recommend both Michael Myers and Lake Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I knew I needed a new car and I told my husband to stop
I knew I needed a new car and I told my husband to stop here and said I had a good feeling. We had previously been to two other dealerships and this was by far the best. I was not the easiest costumer as I don't like Black, White, Or Blue cars. I had a tight budget and Billy was able to find the right car for me in a short period of time. I didn't feel pressured and I was relieved when he understood my attention to detail regarding appearance and space the vehicles had. I had my previous vehicle for 14 years so it was time to get something new and I'm so glad we are leaving with an awesome vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at this dealership was incredibly friendly and
Everyone at this dealership was incredibly friendly and it was a very welcoming environment from the moment I arrived to the moment I left with my brand new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a wonderful experience and my dealer Billy did an
I had a wonderful experience and my dealer Billy did an awesome job! I love my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone that I have met or dealt with at Lake Ford has
Everyone that I have met or dealt with at Lake Ford has been friendly, helpful and courteous. I've purchased two trucks at this dealership. Both times I felt that I was treated with respect and felt that I received the best deal possible. Recently I went in with a service issue and my problem was handled expeditiously without question above and beyond my expectations. I will certainly recommend this dealership to anyone who if looking for a vehicle or in need of service. The customer service is exceptional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trevor was a great salesman, no pressure willing to stay
Trevor was a great salesman, no pressure willing to stay within the budget I wanted while still getting me a great vehicle. I would definitely recommend Lake Ford, and Trevor to anyone who is looking to buy a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience at Lake Ford in Milwaukee was absolutely
My experience at Lake Ford in Milwaukee was absolutely fantastic from start to finish. The team there, especially [mention a specific name if you had a great salesperson, e.g., Treavor or Anthony], went above and beyond to make the car buying process easy and enjoyable. They were incredibly patient, listening to my needs and helping me find the perfect vehicle without any pressure. I never felt like I was being "sold" on something I didn't want. The staff was professional, friendly, and genuinely cared about making sure I was happy with my purchase. The entire process, from the test drive to the financing paperwork, was smooth and efficient. I was impressed with their honesty and transparency, and I left feeling confident that I got a great deal. I highly recommend Lake Ford to anyone in the Milwaukee area looking for a new or used vehicle. Their commitment to customer satisfaction is truly outstanding, and I'll definitely be a repeat customer for all my future car needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car