Reviews
Chevrolet Equinox LS
Very good quality Customer service. Jesse Salesperson was very kind and He helps me a lot in the buying process. Jesse Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Jesse here at Simpson Chevrolet of Irvine! Please don't hesitate to reach out if there's anything additional we can do for you.
Equinox oil change
Nice early and after hours drop off and pickup. Easy to pay online. It would be better if the service is updated to the Chevrolet application but it is not
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Scheduled Maintenance
Colin Dresser makes all the difference when it comes to service! We bought a Volt in September of 2018, and we take it to Simpson for all maintenance. Colin has always been on the ball; he makes the customer comfortable and makes sure they are satisfied. Simpson Chevrolet, give this guy a raise! He takes care of his customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
Happy Customer
Exceptional service advisor James Simpson Sr. Experienced technician Cesar Ramirez. I purchased a 2018 Volt 30 days ago. I had a problem with the shift to park malfunction. I was impressed with the high caliber of services from start to finish. I am confident that I can rely on this dealership to take care of me and my Volt.⚡️
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Simpson Chevrolet Of Irvine and we hope to see you again soon!
leasing my Bolt
Mr. Pittner is the very best car person i have dealt with. He is legitimate and has earned my loyalty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best - Roger Abbott-rabbott@simpsongm.com
Great Experience
Jesse helped us through the buying process and was very patient and was very helpful. We couldn?t quite pull the trigger and we came back 3 times to look and test drive the truck we wanted. On the third visit we drove away with a great deal and absolutely LOVE our new Silverado 1500.The whole staff was very friendly- Sean and Jesse and Martin were great!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Simpson Chevrolet of Irvine was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Javier Morales | General Manager | jmorales@simpsongm.com
No mask for safety
One person in waiting room not wearing a mask alone. Spoke with service manager and he said it is not required. While others were outside in the hot sun because they refused to approach him. And to top it off, they charge $20 more for a oil change than other dealers but I was in a hurry. If your safety is a concern, I would not go to Simpson Chevrolet. Even the service advisor did not have a mask. In these times,. The public will support businesses that are safe and keeping their customers sale. As a Registered Nurse, I recommend starting away from Simpson Chevrolet in Lake Forest California. Stay Away
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, Roger Abbott-rabbott@simpsongm.com
Great Service
They have one of the best mechanics name Ernesto did an awesome job on my truck also did another awesome job on my wife?s car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Corey and thanks for the great feedback! We're very happy that Ernesto was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best - Roger Abbott-rabbott@simpsongm.com
Simpson Chevrolet
Top notch 5 star service from everyone involved including our salesperson Nico and service rep Kyrel. Couldn't be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, thank you for the feedback! We are happy to hear about your positive experience at Simpson Chevrolet of Irvine, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Javier Morales | General Manager | jmorales@simpsongm.com
Simpson Chevrolet of Irvine, CA
James Simpson does a wonderful job taking care of all of my vehicles and is always keeping me up to date on my service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Brandon and thank you for your kind words! James is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best - Roger Abbott-rabbott@simpsongm.com