Boucher Chevrolet of Waukesha

I buy a vehicle once every 10 or so years. I enjoyed the shopping and research experience this time around. Dave helped me through the entire process and continues to guide me through my questions. Sorry and Thank you! I sold my minivan and needed to pick up my truck the same day to move my son. Dave, Josh and a few others ended up staying late Monday to make things happen. Joanne stepped in as part of the team to assist with some online help before I even had a chance to ask. Thanks again, Ken

Diane Tompkins was excellent to work with throughout the entire process. Josh Loll completed the paperwork in a timely manner. I appreciated the entire experience. (I don't want my name posted)

This whole experience was a huge disappointment. Normally the service is better than this. As a long time Chevy owner and customer I’m Leary of using the service dept again. I even went out of my way to return the tool the mechanic left in my vehicle.

Service was prompt and people were helpful and friendly. Service was prompt and people were friendly. People were helpful and very cooperative, friendly and knowledgeable.

The customer service "Joe" polite and friendly and wearing mask. Explained what had to be done. Finished the car ahead of time and applied coupon to bill. No complaints there but I was amazed that some staff did not wear a mask at all times. Some came in and out of the waiting room without a mask or without it on. Customers were not required to wear a mask. My wait for my car was over three hours so I was very uncomfortable sitting in the waiting area. I would not recommend this service center to anyone who is conscientious about behaviors to control the spread of COVID-19 during this pandemic.

First time here to have my oil and filter changed with tires rotated. Good job. Down side was taking an hour to get this work completed even with my appointment. I purchased my Car new in 2019.

The service dept. is always friendly & professional. Justin has always been a great help with my questions and he always has a friendly smile, he's very professional.

My only complaint is that the windshield washer fluid was low when I picked up my brand new car. Not the worst thing ever, but come on..... I would still recommend.

G o o d c u s t o m e r s e r v I c e a n d f r I e n d l y

I have purchased cars from Boucher for over 20 years. They are close to home and always there when I needed them. They even take the time to explain what is going on with the vehicle.