Reviews
Barry is the Best Helper!
Found a car of interest on the Internet, and took a ride to "Stanleyville), (which I had never heard of,) and met Barry Hardee, the original seller of the vehicle in question. Barry is kind, courteous, knowledgeable, and very helpful. And, since the whole point of this trip was to see this perfect car, the only thing we had to say was, "Barry, help us buy this car!" Needless to say, he did, and we're happy he did. We feel we've made a new friend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Could have been a little faster
Took longer than what I was expecting, but good overall experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Routine oil change
I brought my vehicle in for an oil change/tire rotation. This was my first visit to your facility, my second Chevrolet dealership visited for an oil change since my move to Richmond in January. As a former out of state Chevrolet dealership employee, I always judge/critique stores I visit. My advisor, Ted, was courteous and polite. His ETA for the completion of services was fairly accurate, and the property, inside and out, was immaculate. I drove past another Chevrolet dealership to visit your store and after the positive visit I had, I'll continue to do that in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
They always have my car fixed up just like I want it. Service has always been really great at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast & Dependable
I brought my Chevy Traverse in for an oil change and tire rotation, under the warranty, and they were able to complete the work on my vehicle very quickly. I was on the road again and off to work within about an hour! Nice job!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Couldnt ask for more
Great service and customer appreciation. Thank y'all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Painless
Routine service but painless which is why I come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service!
Unfortunately I was having issues with my 2011 Malibu for the first time, but the guys at the dealership were AWSOME. I was provided a vehicle to drive, and we were kept informed of the progress. In the mean time I was looking for a new SUV. Barry Hardy listened to what I wanted including the price range and found the exact SUV, including the color and all of the bells & whistles. I am truly happy with the service I received from start to finish!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe Covington is a great salesman!
Joe Covington is a great guy to deal with. We have bought numerous cars from him and he goes above and beyond to please.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have owned Lexus Mercedes Infiniti and BMW's was...
I have owned Lexus Mercedes Infiniti and BMW's was reluctant to give up superior service to go to domestic product. I have been amazed at the fact that service has been the best I have ever experienced and to go back would be a step backwards. The service I get from these two is outstanding not once but every single time,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair