Reviews
Love the RD Dealership in West Bend.
Love the RD Dealership in West Bend. Always available and very professional. Would recommend to everyone.
Love the RD Dealership in West Bend.
Love the RD Dealership in West Bend. Always available and very professional. Would recommend to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com
The Service Department was very busy but I and everyone I
The Service Department was very busy but I and everyone I saw was well taken care of. Mr. Martin gave me information and choices on tires that I will need soon and answered my questions.
The Service Department was very busy but I and everyone I
The Service Department was very busy but I and everyone I saw was well taken care of. Mr. Martin gave me information and choices on tires that I will need soon and answered my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com
Brought car in for oil change & a second opinion about
Brought car in for oil change & a second opinion about work another dealer said I needed but that I questioned. Turns out I did need new brakes & they made the time to do the service along with the oil change. Water pump was not leaking as I had been told by other dealer. Cabin filter did not need to be replaced at this time, but likely will with next oil change. Tires are in good shape even though other dealer said I should consider replacing them. I will return to Russ Darrow for future maintenance.
Brought car in for oil change & a second opinion about
Brought car in for oil change & a second opinion about work another dealer said I needed but that I questioned. Turns out I did need new brakes & they made the time to do the service along with the oil change. Water pump was not leaking as I had been told by other dealer. Cabin filter did not need to be replaced at this time, but likely will with next oil change. Tires are in good shape even though other dealer said I should consider replacing them. I will return to Russ Darrow for future maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com
Always quality work, good customer service, and
Always quality work, good customer service, and trustworthy work! A delight to visit, clean environment, and easy in and out.
Always quality work, good customer service, and
Always quality work, good customer service, and trustworthy work! A delight to visit, clean environment, and easy in and out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com
Very quick and efficient oil change.
Very quick and efficient oil change. Courteous and knowledgeable staff answered all my questions and concerns.
Very quick and efficient oil change.
Very quick and efficient oil change. Courteous and knowledgeable staff answered all my questions and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com
I drove here from Milwaukee, and I think it was worth
I drove here from Milwaukee, and I think it was worth every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here.
I drove here from Milwaukee, and I think it was worth
I drove here from Milwaukee, and I think it was worth every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com
Experience was great as always.
Experience was great as always. Wait time was great. Rob did a great job with questions that I had.
Experience was great as always.
Experience was great as always. Wait time was great. Rob did a great job with questions that I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com
Great place!
Great place! Service is always great, I’ve never had any issues, pleasant and clean environment
Great place!
Great place! Service is always great, I’ve never had any issues, pleasant and clean environment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com
Friendly staff & very knowledgeable about the vehicles.
Friendly staff & very knowledgeable about the vehicles. Patient with all my questions! Dan took away all my stress and was so helpful.
Friendly staff & very knowledgeable about the vehicles.
Friendly staff & very knowledgeable about the vehicles. Patient with all my questions! Dan took away all my stress and was so helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mitchell Darrow mitchell.darrow@russdarrow.com
Everything was on time and the advisor knew his product
Everything was on time and the advisor knew his product and made good recommendations for future services.
Everything was on time and the advisor knew his product
Everything was on time and the advisor knew his product and made good recommendations for future services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com