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2019 consumer dealer award
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2019 consumer dealer award

Reviews

(461 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ewald Chevrolet, LLC from DealerRater.

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We had an easy, no issues, buying experience.

Met with Dan Neumann to discuss the possibility of a buy out of our lease. He was very helpful. We made a deal on a new 2019 Buick Encore and drove it home today. Thanks Dan. Mike in Finance did our paperwork in record time. Kudos Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad you had a good time working with Dan and Mike during your visit. We appreciate your business and we look forward to seeing you back again next time. Enjoy your new 2019 Buick Encore!

Great Buying Experience

I bought a used Silverado from Ewald. I had a great buying experience. Unfortunately, there was an issue with the truck. Ewald went above and beyond to fix the problem and make sure I was a satisfied customer. I would definitely consider Ewald for my next vehicle purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to hear you had a good time working with Nick and Mike during your visit. We appreciate your business, and we look forward to seeing you back again soon!

Easiest transaction ever....

Get a hold of Dan Neumann at Ewald Oconomowoc...great guy, made it super easy, was true to his word, nice guy, never over sold once....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback. We're happy to hear you had a good time working with Dan during your visit. We look forward to seeing you back again next time.

Following customers. Easiest way to keep in business.

Have our 2 current vehicles purchased from Ewald. Local and relationships made for giving of business. All paid off; but sell this, sell that, sell more is all we heard as purchasing. long process. Servicing after purchase should be considered. Please work with a private mechanic when possible. Buick dealership side was astronomic in price and opposite in knowledge. Chevy side had a customer that looked the other way for 2 years. 3 strikes and you are out! The worst that you could imagine. Makes me sick that I gave them so much business. Don’t make that mistake!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate your loyalty with purchasing multiple vehicles with us. We take your feedback seriously, and we'd love to speak to you about your concerns. Please reach out to us and speak to our service manager Jason at 262-567-5555.

Nice job!

I would like to thank Dan Neumann and his team. I was referred to Dan by a very good friend of mine and now I see why. Dan was fantastic! He made the whole process a breeze. Michael "Doc" Danning did a great job going over all the new "tech" stuff on my new 2019 Ram Bighorn. Great job all the way around! My new truck blows away my Ford F-150 that had for the last 2 yrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to hear you had a good time working with Dan during your visit. We appreciate your business, and we look forward to seeing you back again soon!

Awesome customer service and great people that work there

Traded my vehicle in for a Chevy suburban. Couldn’t be more happier. Dan Neumann was awesome to work with. From start to finish everything went perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tom, thank you for the great feedback. We appreciate your business, and we look forward to seeing you back again soon. Enjoy your new Suburban!

Excellent experience

Awesome experience here at the dealership. Dan and Ken and J were all phenomenal people. I would recommend this dealership to everyone. The crew went above and beyond any expectation that I had. You can’t go wrong here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad you had a good time working with Jay, Dan, Mike, Charlie and Ken during your visit. We look forward to seeing you back again soon.

Third Car Purchase

We purchased our 3rd vehicle from Ewald Chevy/Buick and will continue to do business for the years to come. The service, pricing, communication and overall experience will be what keeps us as loyal customers. The entire staff made us feel like family and our salesman Dan Neumann is the best. We would be remiss if we didn't mention the hard work put in by Mike and Ken. Thank you so much for our dream SUV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

James, thank you for another great review. We're glad you had a good time working with Dan, Mike and Ken during your visit. We appreciate your loyal business and we look forward to seeing you back again next time!

Purchase 2019 Chevy Equinox LT

By far, the best auto purchase I have ever made. All involved went out of their way to make this deal go as smooth as possible with no grey areas or pressure. Dan N. located the exact Equinox I was looking for, reviewed everything with me and invited me back if I needed extra review :) I will definitely recommend Dan N. at Ewald, where "car buying is easy and fun." (a quote from Dan) Thank you so very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're glad to hear you had a good time working with Dan, Mike and Donna during your visit. We appreciate your business, and we look forward to seeing you again next time. Enjoy your new Equinox!

Great Salesman

My salesman was Pete Ruiz and I give him Kudos as an excellent salesman and person. My sale was complicated by various discounts and financing decisions. He was not just interested in making the sales but ensuring that everything was perfect after the sale was made. My purchase was a 2018 Silverado. He ensured that all of the desired options were on the vehicle properly and even found a favorable mistake for me on the paperwork. Definitely an honest/stand-up man that will give a person an honest deal and ensure it is one that makes the customer happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Charles, thank you for your feedback. We're happy to hear you had a good time working with Pete during your visit. We truly appreciate your business, and we look forward to seeing you back again soon. Enjoy your new Silverado!