Reviews
I enjoyed my stay in their new waiting room.
I enjoyed my stay in their new waiting room. Offices are very nice and comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! I'm thrilled to hear that you enjoyed your time in our new waiting room at Tom Peacock Cadillac. Your comfort is our priority, and I look forward to welcoming you back again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
From my purchase with Tkeyah, to my recent experience at
From my purchase with Tkeyah, to my recent experience at the service department with Valeria, Isabela, and Izzy, I would like to thank you all for your patience, your professionalism, and your knowledge in your area of expertise! Keep up the good work ladies!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! I truly appreciate your kind words about Tkeyah and our service team, including Valeria, Isabela, and Izzy. At Tom Peacock Cadillac, I strive to provide excellent service and support, and it's encouraging to hear that our efforts made a positive impact on your experience. I look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Took care of my issue same day.
Took care of my issue same day. Appreciate Spear for getting me in and back on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re thrilled to hear that Spear was able to assist you promptly and get you back on the road. We appreciate your business and look forward to seeing you again at Tom Peacock Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700
Spear is amazing.
Spear is amazing. He’stays on top of it and great communicator. I had a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Tom Peacock Cadillac, and we appreciate your kind words about Spear. Our team strives to provide excellent communication and service. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service was great.
Service was great. My service advisor Alvis Young took really good care of me. Took a while 3 hour wait with an appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that Alvis took great care of you during your visit to Tom Peacock Cadillac. We appreciate your patience with the wait time and your understanding. We look forward to serving you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Service has been delightful experience so far in our
Service has been delightful experience so far in our relationship and we look forward to many more years of similarly experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that your experience with Tom Peacock Cadillac has been delightful. We truly value your relationship with us and look forward to many more years of excellent service. If you need anything in the future, please don’t hesitate to reach out! Sincerely, Steve Hainline | General Manager | 281.443.7700
This dealership is very outstanding, The service advisor
This dealership is very outstanding, The service advisor is very courteous and get the job done timely. The service supervisor is always on top of his job and very knowledgeable & professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about our service advisor and supervisor at Tom Peacock Cadillac. It's great to hear that you had a positive experience with us. We strive to provide knowledgeable and professional service, and we're glad you noticed. We hope to see you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700
Tom peacock Cadillac is great at their customer service
Tom peacock Cadillac is great at their customer service and very efficient with car services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and found our car services to be efficient at Tom Peacock Cadillac. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700
AWESOME experience with Samson, my salesperson.
AWESOME experience with Samson, my salesperson. Walked me through the process. We well be back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! I'm thrilled to hear that you had an awesome experience with Samson at Tom Peacock Cadillac. We appreciate your kind words and look forward to welcoming you back for your next visit! Safe travels until then! Sincerely, Steve Hainline | General Manager | 281.443.7700
They advertised 2 discounted cars.
They advertised 2 discounted cars. I called about these, but was told by salesman, Carlos, that he could not sell either one. He then, offered me a new/used 2024 with about 6K miles on it at full price. I responded in a bit of disbelief, and I never heard from them again. I was quite disappointed, and I continue to see the 2 cars I inquired about advertised for sale.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience. I understand your disappointment regarding the discounted cars you inquired about and the lack of follow-up. This is not the level of service I strive for at Tom Peacock Cadillac. Please reach out to me directly so I can address your concerns and assist you further. I appreciate your feedback and hope to resolve this matter. Sincerely, Steve Hainline | General Manager | 281.443.7700