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Delano Chevrolet Buick GMC

(110 reviews)

Reviews

(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New car

They helped me get in to a new truck I so needed. I would Recommend them very highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new truck and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Delano Family Motors

Service is expensive and I was lied to for free oil changes for survey and they didn?t give it to me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Beatriz, Please give me a call at your earliest. I would like to speak with you in regards to your dissatisfaction and how I can turn your experience around. Claudia Diaz your customer relations rep. 661-725-3272 x:109

Serviced Vehicle

Great Customer Service. Employs were kind and very generous, definitely don't mind making a drive to. Delano to get my vehicle serviced by delanos team. Great People!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Delano Chevrolet Buick GMC and we hope to see you again soon!

Excellent Service !

Bought a Certified Pre-Owned car from here and brought it in several months later because it had a continued "Gummy" Shifter Release . They took it in immediately and began working on it while I waited in front waiting room . When they came and got me they said it was Ready and that they went ahead and Replaced the Complete Shifter and at No charge! Here they Are Very Proffessional and Courtious and have been since we bought the car here . My wife Already told me that we will be Buying our Next car from here also !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Roger thank you for the high star rating on this review and thank you for your loyalty. We hope to see you soon. Have a great day.

Great place

Love it here , been coming here for years ..........:) The only place to buy a new or used car Delano Chevy Buick GMC !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great service

I had a great experience with the GMC dealer. I would recommend it to a friend and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jesus, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Delano Chevrolet Buick GMC! If there is anything else we can do for you, just pay us a visit! Sincerely, Teresa Maldonado, Customer Relation Representative, teresa@delanochevrolet.com

Excellent customer service

Great customer service I would recommend to anyone they gave me a great deal on a new silverado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Delano Chevrolet Buick GMC and for your recommendation! It's great to hear we could get you a great deal. Sincerely, Teresa Maldonado, Customer Relation Representative, teresa@delanochevrolet.com

Like a bad ex girlfriend

I contacted them regarding a pre owned vehicle and once we received the pictures of it it wasn't what we wanted so we kept on looking. They called and texted over and over and over for the next week. It was like a bad ex girlfriend.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for reaching out to us, your concerns are taken very seriously. We know our customers' time is valuable and we'll take this as an area where we can improve moving forward.

Oil Change

Everything was excellent ,they gave me a ride home,driver was very nice,they called when my car was ready over all a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Arleen, I'm very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I am thrilled to know that you are satisfied with our services. We look forward to working with you again down the road. Sincerely, Teresa Maldonado, Customer Relation Representative, teresa@delanochevrolet.com

Best service

They really take good care of your car. I loved the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ildefonso, thank you for leaving us your feedback. I'm happy to hear that you were pleased with the service you received from Delano Chevrolet Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Teresa Maldonado, Customer Relation Representative, teresa@delanochevrolet.com