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Bentley Chevrolet

(282 reviews)
Visit Bentley Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
New (888) 379-3403 (888) 379-3403
Used (855) 350-9273 (855) 350-9273
Service (877) 732-2213 (877) 732-2213

Reviews

(282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful dealership!

Will definitely use this dealership again! Michael Stanfield was very helpful and went far and beyond to help me find the perfect car for me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Michael went above and beyond your expectations and helped you find your perfect vehicle. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. - the Bentley Chevrolet Cadillac team

Best Dealership in the Shoals Area!

Me and my wife came looking for used car. Michael Stanfield helped us find the perfect car for us! We couldn't be any happier with our visit and decision. All of the employees were very nice and helpful. Michael really made the whole process easy and painless! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cody and Megan, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Michael and the rest of our team were able to meet your needs. At Bentley Chevrolet Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and painless as possible. We look forward to assisting you with your future sales and service needs. - the Bentley Chevrolet Cadillac team

Bentley gave me the best deal!

I shopped many different dealerships before I purchased my 2015 Silverado. Bentley gave me the best deal out of anybody and Michael Stanfield was very easy to work with and provided great customer service. He brought the truck to my work and made it a very easy process. Thanks again and I will for sure be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brent and thank you for this excellent feedback! We're excited to hear that Michael was able to work out a very good deal for you! He is an asset and we appreciate all he does. We look forward to working with you again and hope that you enjoy your new Silverado! - the Bentley Chevrolet Cadillac team

Great shopping experience

I went an shopped at Bentley Chevrolet because I was referred by a friend to go see Michael Stanfield. Although we couldn't find the exact truck that I wanted, Michael was very helpful and didn't pressure me like a lot of other dealerships do. I will for sure be back to Bentley when I am in the market again and will refer my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Cory, we appreciate you giving us the opportunity to sell you a car. I'm sorry we weren't able to work out a deal for you. Please keep us in mind for any future purchases. - the Bentley Chevrolet Cadillac team

Great car in a short notice!

I needed an inexpensive, reliable used car. I sold my vehicle and needed another one quicker than I expected. Michael Stanfield found me the exact car I was looking for and even brought it to my work place to let me drive it over night. Michael and everyone at Bentley Chevrolet were very easy to work with and I would recommend them to anyone that is looking for a new or used vehicle. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jacob, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Bentley Chevrolet Cadillac Team

Dream car became a reality!

I have always wanted a cadillac of my very own. My parents have always had them but I never thought I would have my own. My salesman Michael Stanfield helped me find my Cadillac SRX at a very affordable price. The buying process and negotiation was easy and painless. I had a great buying experience and will recommend them to everyone I know. Thanks Bentley Chevrolet Cadillac!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cheyenne, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Bentley Chevrolet Cadillac Team

Great buying experience

John Wilson made our purchase a very enjoyable experience. He was friendly, professional, and was genuinely concerned with finding the right vehicle for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chuck, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Bentley Chevrolet Cadillac Team

Great dealership and salesman!

This was my 2nd vehicle to purchase from William Brownell at Bentley Chevrolet/Cadillac in Florence, AL. He has been honest and a great help when I needed a specific type of vehicle. He kept in contact with me and knew what I wanted and kept searching until he found it. Great guy to do business with. I have been telling my friends and family who to see when they go to Bentley Chevrolet. All the people there have been nice and friendly and the place is clean has a nice waiting area if you need to wait on your vehicle when it's being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Annie! At Bentley Cadillac Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Bentley Chevrolet Cadillac Team

Great Experience!!

My husband and I came to bently to shop for a newly used car. I left Bently with the car of my dreams all thanks to Michael Stanfield. He worked hard for us and I left Bently extremly happy. Michael was an amazing salesman and we will go where ever he goes to buy another car in the future. I recommend everyone coming to see Michael Stanfield at Bently! Friendly staff and the dealership was very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Teresa, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Bentley Chevrolet Cadillac Team

Great Experience from Michael Stanfield

Great buying experience, I let Michael know that I needed an inexpensive car that was good on gas and he found me exactly what I needed! Thank you Michael Stanfield!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Bentley Chevrolet Cadillac Team