Reviews
TJ and the initial financial guy were excellent.
TJ and the initial financial guy were excellent. But there's a racial problem. I was in the showroom for a while around the white salesman and not one offered help. I went to TJ and asked for help.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Experience The Vera Difference Jorge Morales General Sales Manager
Easy to schedule appointment.
Easy to schedule appointment. Service adviser (Edwin) is super helpful . Cashier needs some improvement. She only takes payment but other than that everything is a “I don’t know”
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director
Good service, I recommend this dealer if you have a
Good service, I recommend this dealer if you have a Cadillac and Conrad was a good advisor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director
The dealer did an excellent job in my car.
The dealer did an excellent job in my car. Giovani did an outstanding job with us. You have 5 stars in my book.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director
Mario is an exceptional employee.
Mario is an exceptional employee. He has helped me with my car purchases ion several occasions. He is profesional and goes above and beyond for his clients. Vera Cadillac fortunate to have him on their team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager
Tks for everything, the service was amazing, I really
Tks for everything, the service was amazing, I really recommend Vera Cadillac in Pembroke Pines
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager
Thank you, Eric Tellechea for understanding my urgency on
Thank you, Eric Tellechea for understanding my urgency on the services that needed to be rendered on my car and for addressing it immediately and working me in so I can be safe on the road. As always, you are an amazing person that gives 100% customer service all the time I want to thank you very much. Always
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director
Mario Díaz the GM and Gus Guerrera Sales are fantastic.
Mario Díaz the GM and Gus Guerrera Sales are fantastic. Exceptional customer service. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Suzy, it is always a pleasure to assist you and your Family! Enjoy your beautiful new BUICK ENVISTA :)
We have been working with Vera for over ten years for all
We have been working with Vera for over ten years for all our vehicles. The dealership keeps the standard for their relationship with its clients. We are always happy with the adviser, their professionalism, experience, and follow-up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director
Amazing service when they pick and drop off my vehicle
Amazing service when they pick and drop off my vehicle for regular maintenance. As a business owner time is one of my most valuable things and this really helps .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director