Meet Gustavo Rodriguez

Overall, my experience with the service department turned out to be positive. Although it took some time, in the end they made sure I was satisfied and I truly appreciate the effort.

I brought my GMC truck into the Service Department and Eric was my Service Advisor. Eric is excellent at communicating and following up with all my needs. My technician was Danny Alfonso who was superb and is one of a kind. I also would like to commend Dan and Sam in the Express Department who are also excellent. My overall experience was great I will bring my vehicle back there again.

After visiting several dealerships i was impressed with the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure approach, I decided to pull the trigger on the new 2026 Cadillac Vistiq. Also very happy w the service dept and their staff. Great dealership that I will be referring friends and family to.

The service department is awsome. They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to these guys and the great job rhey do..

I have been a customer for over 10 years and the service is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you again !!!!

From the owner, service mgr, service supervisor, and couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my business w out these guys- Rich, Gus, Leo and Anwar- thank you for your sincerity, common sense and emotional intelligence

The staff is very personable, friendly and competent from the service manager Gustavo to my service advisor Nestor I don't intend for anyone else to service my car other than Vera Cadillac. I always receive exceptional customer service. The waiting area is very comfortable. Valet pick up and return was flawless. No down time from work made the service hassle free.

Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of.

I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick on his feet w a wealth of knowledge and experience also keeps the team organized. Anwar has been the easiest service representative to deal with, he’s patient far from sarcastic and genuine.

Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient