Reviews
Mini maintenance
Great service, very knowledgeable, friendly service, clean. Car returned in good condition, inside and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so happy to read such a great review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service!
When I called to have my car scheduled for repair, I was told they would come pick it up and leave a loaner vehicle (for a flat fee of $10.) I live over two hours away from the dealership and they said it wasn't a problem. Parts had to be ordered for my car, said would take possibly 5 days. When I explained I needed my car back by the following Monday, I was told if parts arrived Friday it would be fixed and delivered on Saturday. Parts arrived earlier than expected, paid my bill over the phone and my car was back to me on Friday. Great communication and even better service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out. Take care.
Mini Cooper
Bought a mini Cooper from them service and price was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service
Always great service. Had my vehicle in for a recall and Willis is always very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great work and good communication
I brought my car in for body work. The service was efficient and very well done. The advisor communicated with me so I always knew where we were in the process and and estimate of how long until I'd have my car back. When I picked it up, it had been detailed and the body work was amazing. I highly recommend the team at Willis for both service and for body work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Customer
Great customer service! Polite and the quickest car experience I?ve ever had! Which was nice since we needed to visit my brother whom was in the hospital. They even gave me the quickest route to take to the hospital! Love our new (used) car and the service there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!
Car Repair
Great experience as always! We love doing business with Willis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Willis Cadillac as your first choice for all your automotive needs! We sincerely value your repeat business and look forward to your next visit. Take care!
Will be a repeat customer!
Drove from Omaha to Des Moines and it was worth it! Very professional and efficient. Smoothest car buying process I?ve ever had. Will def be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your car buying experience here at Willis Cadillac. Thank you for making the trip to do business with us, we sincerely appreciate it. Until the next time we meet, take care!
Happy Customer
Great customer service from start to finish. Very friendly and professional and top notch staff and facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff was so friendly, knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
10-Star Service
If I could give 10-stars to this dealership I would. They have been above and beyond awesome from beginning to end with my service need. Always very professional and constantly kept me informed. I didn?t realize the magnitude of sub-par service I had been receiving from other dealerships all of these years until I bought my Cadillac last year and started visiting Willis Auto Campus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Willis Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!