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Dewey Ford

(598 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–8:00pm
Tuesday 8:00am–8:00pm 7:00am–8:00pm
Wednesday 8:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed

Reviews

(598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dewey Ford from DealerRater.

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Kevin was very Good the First time we visited Dewey's he...

Kevin was very Good the First time we visited Dewey's he took the time to show us many car's. and Kevin is why we keep coming back. They have the cars I like. and so many to choose form. also we have had the car in for service and the service deptment was very helpful, The service tec was Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Went in to look for a car---tyler and john helped me find...

Went in to look for a car---tyler and john helped me find the perfect car---after looking at a few we looked at the numbers for one--i loved it but it was a little out of my budget---we found one very very similar that was what i could afford and that i loved equally--- they were both very helpful in finding a car and coming to a price and agreement that i could agree to.... this was pretty much my first car and i look forward to upgrading in a few years with them again. I would recommend them to any of my family and friends....overall i was very very pleased with their respect and professionalism. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our experience with Patrick was very favorable. My wife...

Our experience with Patrick was very favorable. My wife was looking to replace her 2000 Chrysler Concorde. Patrick was very helpful and courteous. He took the time to listen to our needs and did not try to pressure us. He permitted my wife to drive the car home to make certain that it would fit in our garage which was built back in the 1940's. He made sure that the 2007 Mercury Milan that we purchased would meet our needs. He had a seconf key made for us and when it took longer than he thought it would he gave us a card for a free oil change for our inconvenience. Patrick called a couple of days later to check on if we were happy with our purchase and if the car met our needs. Both my wife and I felt that Patrick went above and beyond what we had come to expect from a sales person. We would not hesitate to recommend Patrick or Dewey Ford to our friends who are in the market for an automobile. Our dealings at Dewey were mainly with Patrick but everyone at the dealership was extremely pleasant to deal with and removed some of the unpleasant experiences that we have had with other dealerships in the past. Patrick rates a gold star from us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We recently purchased a Fiesta at Dewey Ford and can't...

We recently purchased a Fiesta at Dewey Ford and can't say enough about our experience. Our salesman, Rob Hinrich was the main reason we even considered Dewey. From our first impression of him to the day the deal was signed he was true to his word and a pleasure to work with. What we discovered was everyone from Rob to Stephanie in finance they were just great! We look forward to years of working together.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chad did an awesome job in locating a truck that fit all...

Chad did an awesome job in locating a truck that fit all of our needs and it was an excellent price too! We spoke with Chad first on a Saturday and told him what we were looking for in a vehicle. Within a couple weeks he located a truck that was perfect and called us back before it was sold to another customer. He stayed late to finish the deal - past closing time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I Shopped at 3 other dealerships in the area and Dewey...

I Shopped at 3 other dealerships in the area and Dewey Ford provided the best deal for me. I traded in a 2001 Ford F150 that I originally purchased used from them 6 yrs prior. Sales rep Mike Downer was very easy to work with and made sure I didn't have to waste a afternoon purchasing a new/used vehicle (I cant stand waiting around) I had my own financing line up threw my credit union but Business Manager Michael Martin gave me a even better rate. I will not hesitate in going back to them in the future. I will still shop around but I'll probably end back at Dewey in Ankeny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I just purchased my first new car from dewey ford in...

I just purchased my first new car from dewey ford in ankeny and I found the whole process to be pretty easy and painless. My salesman kevin was very knowledgeable about my car and did a great job of listening to my needs as a consumer. And once we worked or the details brandon showed me how my car works. he also was friendly and really walked me through all the systems' overall, I would definitely buy from dewey ford again as well as recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our experience with Don Avant has ALWAYS been super! He...

Our experience with Don Avant has ALWAYS been super! He is very friendly, knowledgeable and definitely not a PUSHY salesperson (which we LOVE). We would (and have) recommended our friends and family to personally seek him out when looking for a new or used vehicle. Thanks for having people like Don!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I sent an email to Chad regarding a possible trade-in of...

I sent an email to Chad regarding a possible trade-in of my car since I had located another car at another dealer in another state. Chad worked with the used car manager and his new car sales manager and found me a deal pretty close to what I could do in that other state. So we finalized the deal with Dewey. Dewey needed to locate what I was looking for and went to pick it up. The entire transaction of getting to the deal didn't take that long (100% over the Internet/phone), and the paperwork on the day I picked it up was quick too. I'll give Dewey/Chad a chance at my next Ford car purchase/lease as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We stopped in one day to look around and talked to Chad....

We stopped in one day to look around and talked to Chad. We told him what we were looking for and within 2 weeks he called and said they had a truck that was pretty much what we were looking for. Chad and the fianace maneger stayed late to get the paper work done so we could take the truck with us that day. The F-150 was clean and the sales people were willing to go out of their way to help us and make sure we got the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.