Reviews
Ideal Experience
Once I started dealing with the correct (fleet) salesman, everything was perfect. He gave me all the attention and time I wanted. He actually knew the answers to my questions. Nothing was rushed or pushed. I can't speak for all the salesmen, but Matt Reaman was definitely top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew - We appreciate the review and thank you for your business all the way from Muscatine! Bret Moyer - General Manager
GREAT SERVICE
Purchasing a car is always somewhat stressful, but the staff at Karl Chevrolet made me feel comfortable. I truly enjoyed working with the dedicated, well trained and excellent staff. Also, special thanks to Mr.Karl Moyer who gave me that final bid that made me decide to purchase the car. A customer wants to think that they are getting the "best deal" a dealer can give and this is how Karl Chevy. made me feel. A "special thank you" to Nick Hoppenworth, Evan Williams, and Paul Schnept for their help. It is because of them that I now have a Crystal Red 2014 Impala sitting in my garage. I'M VERY PROUD OF MY CAR, WHAT MORE IS THERE TO SAY!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carolynn - Great to hear you are so proud of your new Impala! Thank you for your business! Bret Moyer - General Manager
Customer for years to come
Yet again, this experience with Karls was a good one. No pressure from anyone, plenty of inventory and williness to listen to what I wanted and needed in my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Troy - Thank you for your continued business...we appreciate it! Bret Moyer - General Manager
The whole package
Sorry, I just now saw this email. I have bought my last three cars from Todd M, so that has to show you I trust your dealership. I've never had any problems. I'll probably be back for my next car also. Although, I kept my first Impala when I bought my 2014, and I'm running out of room!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tawny - Thank you for your continued business! Bret Moyer - General Manager
Great service
Very good, very fast and very easy to work with, Our corvette is our baby and Karl's treats it like we do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bradley - Thanks for the opportunity to work on your Corvette and recognizing our appreciation of it too! Bret Moyer - General Manager
very helpful and polite by everyone.
Everyone there has been very polite and helpful. Nick Hoppenworth was my sales person. Again, very polite and helpful in making my purchase. All my appts: were kept and all were on time. Thanks again to everyone at Karl Chevrolet. Larry Ryan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry - Thank you for the review and for the opportunity to earn your business! Bret Moyer - General Manager
Chevy Cruze Driver
Couldn't be more pleased with the final choice in the car I purchased. Everyone is very relaxed yet professional. Ideal atmosphere to purchase a vehicle from
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jake - Thank you for your business and the review...Enjoy your new car! Bret Moyer - General Manager
Awesome service
I had a excellent experience when purchasing my car. I traded in my truck and the entire process couldn't have gone any smoother both Ryan Downing and Bruce Zimmerman were more then helpful with everything from the time I pulled in through the overview of my new car. Thanks to both you guys for the outstanding service. Thanks, Aaron Heuss
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aaron - We appreciate your business and will make sure to pass this review along to Ryan and Bruce. Thank you! Bret Moyer - General Manager
Excellent Service!
We always have a good experience! Question: We have tires for life and just had our tires rotated. We live in Newton. Is there any possibility of having the wheels torqued at Tires Plus here in Newton? I am not crazy about driving 70 miles round trip to have them torqued, but I will... Thanks, Keith
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keith - Thank you for your business! And please let us know if you still have a question about the torque on your tires - 515-299-4402. Bret Moyer - General Manager
great sales staff I would work with them again
The whole sales staff did everything possible to make my buying experience a good one. Todd Landis is a great asset for your dealership. It is my hope you keep him on for many years to come as I will buy another vehicle from him in a minute.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul - Thank you for your business and we'll make sure to pass your compliment along to Todd. Bret Moyer - General Manager