Reviews
Write a reviewStraight forward and professional.
Straight forward and professional. Didn’t make the purchase, but very satisfied with their communication.
Straight forward and professional.
Straight forward and professional. Didn’t make the purchase, but very satisfied with their communication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worked with Andres / Marco and was super smooth and
Worked with Andres / Marco and was super smooth and effortless. These guys are the best! Appreciate Stamford Subaru. Carlos Deleon
Worked with Andres / Marco and was super smooth and
Worked with Andres / Marco and was super smooth and effortless. These guys are the best! Appreciate Stamford Subaru. Carlos Deleon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos, thanks for joining us on a Subaru buying adventure with Andres and Marco! We're thrilled to hear that they made your experience a smooth and effortless one. We hope you feel as proud as we do when we see a Subaru on the road! Thank you for choosing us! Jon DiMeglio, General Manager, Subaru Stamford.
Eric and Matt were wonderful to work with!
Eric and Matt were wonderful to work with! This is my 3rd Subaru with them and I will always look to them for anything my family needs.
Eric and Matt were wonderful to work with!
Eric and Matt were wonderful to work with! This is my 3rd Subaru with them and I will always look to them for anything my family needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Freddie, we're over the 🌛moon to hear that Matt and Eric provided you with 🏆top-notch customer service during your Subaru purchase! We hope you feel as exhilarated as we do when we take a Subaru on a winding 🏞 mountain road. Our best to you today and always! Jon DiMeglio, General Manager, Subaru Stamford.
Great car buying experience
I had a great experience purchasing a new BRZ. I dealt with Phil over the phone and within 10 to 15 minutes I purchased this car. It is a pleasure to deal with straightforward, professional, courteous, and fair. I know these cars are hard to come by and there was no up selling or any other charges I found my new Subaru dealership. Thanks, Phil.
Great car buying experience
I had a great experience purchasing a new BRZ. I dealt with Phil over the phone and within 10 to 15 minutes I purchased this car. It is a pleasure to deal with straightforward, professional, courteous, and fair. I know these cars are hard to come by and there was no up selling or any other charges I found my new Subaru dealership. Thanks, Phil.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Herman Kleinbaum, Thank you so much for taking the time to write a 5-star review here on Google! We're thrilled to hear that you had such a great experience purchasing your BRZ from our team at Subaru of Stamford.
AMAZING HELP
I've had a nothing but good experiences with this dealer. Since last year I've owned a 2018 STI that i didnt buy from that dealer yet they treated me like family. Kevin from parts has been my biggest life line when it came to part questions. From understanding what I need to helping me get the parts I need. I know I will always be able to get what I need or have my questions answered!
AMAZING HELP
I've had a nothing but good experiences with this dealer. Since last year I've owned a 2018 STI that i didnt buy from that dealer yet they treated me like family. Kevin from parts has been my biggest life line when it came to part questions. From understanding what I need to helping me get the parts I need. I know I will always be able to get what I need or have my questions answered!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the five stars, William! We're glad to hear that Kevin and the rest of the crew here at Subaru Stamford could assist you during your visit with us. We hope to see you back for all of your future auto needs!
Not Recommended for Women
I had a terrible experience with the service department of Stamford Subaru today. I was treated like garbage, like I didn’t matter. I drove up to the service department, no one greeted me. In fact, one of the technicians literally reached into my car to read the mileage on my dashboard without acknowledging me. He brushed my arm and it felt like he was going for another, more private area. It didn’t matter, I didn’t matter to this dealership service department because I was treated with disrespect and disgust. After dealing with an arrogant, extremely unpleasant general manager, with no customer service abilities, I decided to leave. I would never return to Subaru of Stamford again. Please ladies, beware!
Not Recommended for Women
I had a terrible experience with the service department of Stamford Subaru today. I was treated like garbage, like I didn’t matter. I drove up to the service department, no one greeted me. In fact, one of the technicians literally reached into my car to read the mileage on my dashboard without acknowledging me. He brushed my arm and it felt like he was going for another, more private area. It didn’t matter, I didn’t matter to this dealership service department because I was treated with disrespect and disgust. After dealing with an arrogant, extremely unpleasant general manager, with no customer service abilities, I decided to leave. I would never return to Subaru of Stamford again. Please ladies, beware!
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, We understand how frustrating this must have been for you. Please know that we are taking steps to ensure this doesn't happen again in the future.
Be warned
Be warned that in the service department there may be a thief among them. Picked up my car and got my key and something was missing (not in the car). Long story short the missing item was found on someone's desk.
Be warned
Be warned that in the service department there may be a thief among them. Picked up my car and got my key and something was missing (not in the car). Long story short the missing item was found on someone's desk.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
$3,500.00 OUTRAGEOUS MARK-UP - BUYER BEWARE!!!!
$3,500.00 dollars... Consumers BEWARE!... Subaru Stamford, Stamford, CT... CHARGE me an OUTRAGEOUS MARK-UP FEE of $3,500.00 on their 2022 Subaru Forester Base Model. PRICING MSRP $25,195.00 Plus optional package: +$3,500.00 OUTRAGEOUS MARK-UP FEE +$. 625.00 Alloy Wheels +$ 369.00 Fog Lights +$ 379.00 Remote Starter, which they NEVER INSTALLED, but they billed me for the fog lights +$1,125.00 Delivery fee $31,193.00 NEW INFLATED PRICE for a 2022 Subaru Forester Base Model +$ 499.00 Document fee ( which is negotiable) +$2,654.21 State taxes +$ 271.00 DMV Tags $34,617.00 GRAND TOTAL PRICE for a 2022 Subaru Forester Base Model -$. 500.00 Deposit $34,117.00 DUE AT SETTLEMENT THIRTY- FIVE HUNDRED DOLLARS MARK-UP! ( which is negotiable) But, Subaru Stamford manager, Shaun... REFUSED TO NEGOTIATE. And, accused me of being a CROOK, LIAR and DISHONEST. Stamford Subaru's Manager, name Shaun REFUSED TO RE-negotiate the $3,500.00 MARK-UP. Stamford Subaru Manager, Shaun ... REFUSED TO UPGRADE this sale for a 2022 Subaru Forester Premium model with the Blind Spot Detection feature. Subaru Stamford manager, Shaun stated, that NOW he didn't want to sell me any vehicle, because I didn't tell his salesperson that I had a $500.00 deposit on a 2022 Subaru Forester Base Model for $34,617.00, before negotiating a better price to upgrade to a 2022 Subaru Forester Premium model with the Blind Spot Detection feature price quoted to me $36,771.92. But, here's the thing... I don't have to provide that information before negotiating a better deal. And, has an American consumers I have the rights, the freedom and it's my PREROGATIVE to shop around and change my mind. So, I got screwed and stuck with the $34,617.00 Subaru Forester Base model MSRP is $25,195.00 But, the WORST thing about this whole ugly ordeal with Subaru Stamford..was the INSULTING, DISRESPECTFUL, and DEGRADING remarks spoken to me by their manager, Shaun. SLANDERING OF MY CHARACTER by calling me "DECEITFUL". And, speaking negatively about other auto dealerships he know about are deceitful and misleading. And comparing me to them. So, how can a customer trust a business that speaks badly about others? So, I ask... which Subaru Forester would you prefer to have the base model priced at $34,617.00 or the premium model priced at $36,771.92?
$3,500.00 OUTRAGEOUS MARK-UP - BUYER BEWARE!!!!
$3,500.00 dollars... Consumers BEWARE!... Subaru Stamford, Stamford, CT... CHARGE me an OUTRAGEOUS MARK-UP FEE of $3,500.00 on their 2022 Subaru Forester Base Model. PRICING MSRP $25,195.00 Plus optional package: +$3,500.00 OUTRAGEOUS MARK-UP FEE +$. 625.00 Alloy Wheels +$ 369.00 Fog Lights +$ 379.00 Remote Starter, which they NEVER INSTALLED, but they billed me for the fog lights +$1,125.00 Delivery fee $31,193.00 NEW INFLATED PRICE for a 2022 Subaru Forester Base Model +$ 499.00 Document fee ( which is negotiable) +$2,654.21 State taxes +$ 271.00 DMV Tags $34,617.00 GRAND TOTAL PRICE for a 2022 Subaru Forester Base Model -$. 500.00 Deposit $34,117.00 DUE AT SETTLEMENT THIRTY- FIVE HUNDRED DOLLARS MARK-UP! ( which is negotiable) But, Subaru Stamford manager, Shaun... REFUSED TO NEGOTIATE. And, accused me of being a CROOK, LIAR and DISHONEST. Stamford Subaru's Manager, name Shaun REFUSED TO RE-negotiate the $3,500.00 MARK-UP. Stamford Subaru Manager, Shaun ... REFUSED TO UPGRADE this sale for a 2022 Subaru Forester Premium model with the Blind Spot Detection feature. Subaru Stamford manager, Shaun stated, that NOW he didn't want to sell me any vehicle, because I didn't tell his salesperson that I had a $500.00 deposit on a 2022 Subaru Forester Base Model for $34,617.00, before negotiating a better price to upgrade to a 2022 Subaru Forester Premium model with the Blind Spot Detection feature price quoted to me $36,771.92. But, here's the thing... I don't have to provide that information before negotiating a better deal. And, has an American consumers I have the rights, the freedom and it's my PREROGATIVE to shop around and change my mind. So, I got screwed and stuck with the $34,617.00 Subaru Forester Base model MSRP is $25,195.00 But, the WORST thing about this whole ugly ordeal with Subaru Stamford..was the INSULTING, DISRESPECTFUL, and DEGRADING remarks spoken to me by their manager, Shaun. SLANDERING OF MY CHARACTER by calling me "DECEITFUL". And, speaking negatively about other auto dealerships he know about are deceitful and misleading. And comparing me to them. So, how can a customer trust a business that speaks badly about others? So, I ask... which Subaru Forester would you prefer to have the base model priced at $34,617.00 or the premium model priced at $36,771.92?
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
Jesus was great to work with, I had a sense of what I wanted to try when I came in and he had what I was looking for all ready to test. Loved the car (higher trim level makes a huge difference). Buying process was very quick and easy and haggle free. Highly recommend.
Great experience!
Jesus was great to work with, I had a sense of what I wanted to try when I came in and he had what I was looking for all ready to test. Loved the car (higher trim level makes a huge difference). Buying process was very quick and easy and haggle free. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Jonathan, thank you for the positive feedback about your recent visit to Subaru Stamford!
Stamford Subaru
went to buy a used vehicle here, they followed up with phone call, emails, and we ended buying a car, Marcial the salesmen was efficient, friendly and knew his business.
Stamford Subaru
went to buy a used vehicle here, they followed up with phone call, emails, and we ended buying a car, Marcial the salesmen was efficient, friendly and knew his business.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase