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Meet Albert Rosales

Albert Rosales headshot
Internet Sales Manager
(115 reviews) certified badge

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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 4 years
Dealership experience 4 years

Reviews

Awesome dealership.

Awesome dealership. Definitely coming back for my next car. They gave me a great deal to which I was hooked on.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Glad to hear the deal reeled you in! We’ll always have the right catch waiting when you’re ready for your next ride. Can’t wait to see you drop anchor with us again.

Very direct and to the point answered all my questions

Very direct and to the point answered all my questions and was very respectful which made the experience a smooth and pleasant one.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Natalia, thanks for calling out Albert for being direct and respectful. That clear, respectful approach is exactly what we want every guest to experience and Albert will be glad to hear it. We appreciate you sharing this and hope you enjoy your purchase.

Albert was extremely helpful & accommodating during the

Albert was extremely helpful & accommodating during the whole last minute process. 10/10 would recommend to others!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the glowing review and the awesome photo, Daisy. That snapshot is the perfect Polaroid for our day! Albert will be thrilled to hear he made the last-minute process feel so smooth. We appreciate you sharing the picture and the love.

This Dealership is AWESOME.

This Dealership is AWESOME. Our salesman, Albert was INCREDIABLE. We live in Utah, and purchased the vehicle with the help of Albert. He sent us several detailed videos of the car, as well as inspected it thoroughly and let us know any imperfections (which we would expect on a used vehicle). He was so HONEST. Over the correspondence that we had; I learned to trust him with how the car was being represented. He helped us coordinate transport of the car right to our home. Albert, and his associate Jeff were incredibly helpful through the entire process. Besides all of this, they gave me a great deal as well. Car dealerships are good and bad, but when you find a good one, you want to let everyone know about it. I highly recommend this dealership, and ask for Albert if you want the best of the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for trusting our team from Utah, Ray! Albert’s honesty and Jeff’s logistics created a buying experience that travels well. Great to know the car arrived as promised and earned a recommendation. Drive safely, and enjoy that new addition.

Albert and Amir was very helpful.

Albert and Amir was very helpful. It was a fast transaction which was one of my concern. Will be back in this dealer for sure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Albert and Amir make a speedy duo. We’re happy they kept the paperwork light and the vibes easy. We’ll be ready to help the next time you’re shopping.

We did it fast got it done.

We did it fast got it done. It was great. I wanted that car. I bought it and left and the finance officer was great also

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That “got it done” energy is contagious. We're glad we could move at the pace you wanted and still do it well. Your note about finance matching the tempo is music to our ears. Thanks for trusting us with the purchase.

An easy and quick buying experience.

An easy and quick buying experience. I recommend this store to my family and friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

You just made our day! Thank you for trusting us and spreading the word. Quick, easy, and friendly is the goal, and your note tells us we hit it. Tell your family we’ll treat them like VIPs.

This dealership and all their staff were an absolute

This dealership and all their staff were an absolute great experience to work with. We walked out of Honda of Van Nuys that same morning and came to this dealership. Got an awesome deal on our new vehicle. Paperwork was done promptly as well. Albert and Avery were very professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing us and for the great review! We’re glad Albert and Avery made the switch easy and speedy. Welcome to the Honda Cerritos family!

It was my first time visiting that location and everyone

It was my first time visiting that location and everyone I encountered were friendly and welcoming.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Veronica, what a lovely first impression to hear about. Albert will be happy to know he helped make your visit so welcoming. We hope your next visit feels like meeting an old friend.

Mr. Rosales was great service crew great Mr Wong was

Mr. Rosales was great service crew great Mr Wong was horrible almost walked.out If not for me. Roseales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ezekiel, thank you for sharing the praise for Mr. Rosales and the service team. We’re glad they stood out in a great way. We’re sorry to hear part of your visit felt upsetting, and would like to learn more so we can address it. Please reach out to me with more details. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.