Reviews
Excellent service very attentive, and that is
Excellent service very attentive, and that is appreciated.. opposed to other dealers where I've had bad experiences
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your support and the time you took to leave a review! It makes us proud to know that your experience was a great one. We hope to see you again very soon!
Took weeks to get someone to order a part.
Took weeks to get someone to order a part. Also, a loaner car which was promised was unavailable for over an hour and only then after speaking to a general manager and filling out a survey.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to share your feedback. We're happy to hear that your experience with us was mostly positive, but we apologize for the part delay you encountered. We value the opportunity to improve and hope to earn that fifth star during your next visit. If you need anything else, just let us know.
Kash is very professional and know a lot about cars I
Kash is very professional and know a lot about cars I definitely recommend him for your sale
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for praising Kash’s car‑savvy approach! His goal is to make every sale easy and informative, and your endorsement lets us know we’re on the right track. Take care!
Many thank for Kash to helping us to make this deal for
Many thank for Kash to helping us to make this deal for my daughter. I hope to see you soon
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled Kash could help your daughter find the perfect vehicle. Your gratitude means a lot to him and the entire team, and hearing that you’ll return is the best compliment. If any other family members need help, you can count on us!
The whole sales team is helpful, knowledgeable and
The whole sales team is helpful, knowledgeable and professional. My main sales person was KASH.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Huge thanks for the 5 stars and shoutout for Kash! We take pride in making sure our guests leave happy, and we're so glad you did. Come back and see us anytime—our doors are always open.
Save you self time and money and purchase elsewhere.
Save you self time and money and purchase elsewhere. The financine department is ridiculous very disappointed. I waited 5 1/2 hours to purchase my car i did not get out of there until 11:00pm. My sales guys was AMAZING he is the only reason I bought a car from this location. Thank You Kash if it wasn't for kash I would have walked out.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide your feedback. While we are happy to hear our sales team took care of you, we are concerned by your review and regret to hear about the length of your wait. Please contact Kevin Harris, Customer Relations Manager, at 562-345-9100 or kharris@normreeves.com and we will be happy to speak with you further about your visit.
Both Kash (sales) and Spall (finance) were very
Both Kash (sales) and Spall (finance) were very professional, and no high pressure was applied. Both were very friendly. My car purchase was a very pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sounds like your recent experience went exactly as it should! Thanks for highlighting the hard work of Kash and Spall, and we hope to see you again at Norm Reeves.
Really good experience on the overall with representative
Really good experience on the overall with representative technician, very professional and fast service. Thank you 😊
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's nice to hear! We're pleased our team gave you the supportive experience you deserve. The next time you need service, we hope you'll consider us again, and you're welcome to request an appointment online whenever you need it. Many thanks!
Kash was great, we originally just wanted to test drive
Kash was great, we originally just wanted to test drive the car to see if we like the style. He explained everything to us as we drove the car. We told him the model and color that we wanted, but none were in stock. We found the car at another dealership, but because of Kash being so helpful we called him back. Kash was off that day but called me and explained that he would look into the model the next day he was back at work. He called and we purchased the car from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda, David! It sounds like Kash went over everything before, during, and after your test drive. He really went the distance to make you satisfied with your purchase, and we're so grateful to call him our employee. If you have any other questions about your new car, please let us know. Thanks so much!
It was a great service I recommend going to do the
It was a great service I recommend going to do the service there with u guys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.