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(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Chrysler Dodge Jeep RAM from DealerRater.

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I returned to this dealership, and to my salesman Todd,

I returned to this dealership, and to my salesman Todd, because of the great experience that I had with my previous purchase. Todd was excellent to work with again and he went the extra mile. Keely also did a great job with the delivery instructions. It was most helpful. It is obvious that Todd and Keely enjoy their jobs, and their personalities make it fun to purchase a car. In addition to my new car, my daughter had mechanical problems with hers. Since she was visiting from TN we needed help. Andy, the service manager, and Tyler went out of their way to get the problem handled. In addition the mechanic who worked on the car was able to come up with a simpler and less expensive fix. Overall I find Courtesy a great place to buy or repair a car. I would recommend them highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keely Deutsch and the team at Courtesy did a great job

Keely Deutsch and the team at Courtesy did a great job helping us with our Grand Cherokee! Keely was easy to work with, professional and informative. She went above and beyond to make sure we got exactly the vehicle we wanted in time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a great experience purchasing our 2024 Jeep.

We had a great experience purchasing our 2024 Jeep. Thank you Keely Deustch for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A dealership that is honest and does right by the

A dealership that is honest and does right by the customer. We purchased our first Wagoneer on 5/2/24 from Dale. It was used and we flew in from out of state. Dale was able to make sure that EVERYTHING was perfect on our used vehicle. Everything we had discussed over the phone stayed the same when we arrived. The Wagoneer was is in great condition, and we feel we got a very good deal. Months later, we realized there was a clerical error made on our Mopar extended warranty. I called the dealership and Dale is now the Sales Manager. He worked with the Finance Manager, Greg, and the GM, Trevor. Trevor personally called and told me that everything was fixed and sent me over the updated paperwork. This is an HONEST dealership that stood behind their word even months after the sale. Thank you Courtesy Chrysler Dodge Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My Wrangler 4xe has now been here for 3 weeks - the

My Wrangler 4xe has now been here for 3 weeks - the electric battery has failed and there is no end in sight to getting a new one. I had to get my own ride for the first two weeks. The people at Courtesy are very nice, but apparently have no power to get parts from Chrysler. My advice - don't ever buy an electric vehicle. I'm tired of being the guinea pig. I'm updating my star rating. The people at the Courtesy Jeep dealership have listened and responded to my every need. It's a shame Stellantis can't be more reliable for their sake. Despite this, they are doing a great job at trying to make Stellantis look good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keely was wonderful and made my car buying experience

Keely was wonderful and made my car buying experience easy and fun! Got a great deal and couldn't be happier. Would recommend Courtesy to all my friends looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my second Jeep I am leasing with Brittany

This is my second Jeep I am leasing with Brittany Charney. She is exceptional when it comes to professionalism, efficiency and promptness! Courtesy Jeep is amazing with their service department as well! I would highly recommend Brittany if you are looking for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jake was awesome with putting together everything for my

Jake was awesome with putting together everything for my wife and I. Highly recommend!! Professional, courteous, made sure we got what we wanted! Id give more stars if I could!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Traded in my 2018 Jk Wrangler for a 2024 JL.

Traded in my 2018 Jk Wrangler for a 2024 JL. Keely and everyone there worked with me to get a good value for my tradein and it was an overall pleasant experience. Iw ould recommend this Jeep dealership over others in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible Service Department wanted to charge me to

Terrible Service Department wanted to charge me to install a warrantied fuel tank. They said they had proof I had a altered exhaust and it would take extra time. I asked them for any type of documentation that they had to prove it and of course they wouldn't give it to me. This isn't the only time they have tacked on a few extra dollars on their "work". I also had a recall on my airbag they messed up on and had to re-install a 2nd time because of their shoddy work. $75 to read codes that their botched Airbag produced. They may be good at selling cars but do yourself a favor and get them serviced elsewhere.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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