Reviews
Always satisfied with the service I receive, I came in
Always satisfied with the service I receive, I came in for my yearly auto inspection. Alen, service advisor is pleasant and professional kept me informed on all aspects of my inspection, thank you for everything.
Always satisfied with the service I receive, I came in
Always satisfied with the service I receive, I came in for my yearly auto inspection. Alen, service advisor is pleasant and professional kept me informed on all aspects of my inspection, thank you for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, it's great to hear Alen provided you with excellent service. We look forward to seeing you again! - Sloane Toyota of Philadelphia
Fast service for a recall.
Fast service for a recall. In-and-out in 45 minutes. Cantonese translation available if needed.
Fast service for a recall.
Fast service for a recall. In-and-out in 45 minutes. Cantonese translation available if needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to complete your service so efficiently! Thanks for choosing Sloane Toyota of Philadelphia and for sharing your kind words!
There was a little hiccup in the process but in the end I
There was a little hiccup in the process but in the end I have a car and satisfied. Thank you to my sales representative, Louis Voisin.
There was a little hiccup in the process but in the end I
There was a little hiccup in the process but in the end I have a car and satisfied. Thank you to my sales representative, Louis Voisin.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear everything worked out in the end! We will let Louis know how much you appreciate his help. Enjoy your new ride, and thank you for choosing Sloane Toyota of Philadelphia!
Everything went great I have a safe car that’s reliable
Everything went great I have a safe car that’s reliable thanks to Sam he went and set it up to get me a great deal..
Everything went great I have a safe car that’s reliable
Everything went great I have a safe car that’s reliable thanks to Sam he went and set it up to get me a great deal..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting Sam’s help! We appreciate your business and we hope to see you again at Sloane Toyota of Philadelphia. Enjoy your new car!
Sam did a great job, he helped fine me an affordable and
Sam did a great job, he helped fine me an affordable and awesome deal. Highly recommend.
Sam did a great job, he helped fine me an affordable and
Sam did a great job, he helped fine me an affordable and awesome deal. Highly recommend.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that Sam found you a great deal at an affordable price! Thanks for choosing Sloane Toyota of Philadelphia.
Sloane Toyota was very caring.
Sloane Toyota was very caring. From getting an Uber for me, to keeping me informed about what they found to sending a video of the car’s inspection to telling me when the car was ready and sending an Uber to bring me back to the dealership, I could tell that they want their customers informed. I Al’s was greatful for their Senior Citizen discount.
Sloane Toyota was very caring.
Sloane Toyota was very caring. From getting an Uber for me, to keeping me informed about what they found to sending a video of the car’s inspection to telling me when the car was ready and sending an Uber to bring me back to the dealership, I could tell that they want their customers informed. I Al’s was greatful for their Senior Citizen discount.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that the Sloane Toyota of Philadelphia team kept you informed and comfortable every step of the way! Thank you for sharing your experience—we hope to see you again down the road.
Everything went well great job good everything Sam Fareri
Everything went well great job good everything Sam Fareri was great recommend family and friend greeat work Sam Fareri
Everything went well great job good everything Sam Fareri
Everything went well great job good everything Sam Fareri was great recommend family and friend greeat work Sam Fareri
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear you had a great experience with Sam and our team! Thank you for recommending Sloane Toyota of Philadelphia.
Good service and on the time.
Good service and on the time. Joe D. explained everything and he is responding for any questions and respectful guy.
Good service and on the time.
Good service and on the time. Joe D. explained everything and he is responding for any questions and respectful guy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Clirim, we are happy to hear Joe was so helpful! Thank you for choosing Sloane Toyota of Philadelphia and we hope to see you again in the future. Safe travels!
Good service in a timely manner, kept me informed and
Good service in a timely manner, kept me informed and followed up with estimates for service.
Good service in a timely manner, kept me informed and
Good service in a timely manner, kept me informed and followed up with estimates for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for the great review. We look forward to seeing you again at Sloane Toyota of Philadelphia!
Internet sales person (Naee) was great; responsive and
Internet sales person (Naee) was great; responsive and knowledgeable about the vehicle and the process, although she had to talk to her manager for many, indicating to me that she was not really empowered to interact with customers. The in-person salesman didn't seem to know the car very well and seemed reluctant to even go on a test drive. He was so-so and came across as focused on other things, even though we had made an appointment and driven 150 miles from MD to buy the car. The car itself is great so far (one week). We look forward to many years of enjoyment. Sloane likely does 4- or 5-star for a Toyota. I appreciated that Javier did not do a hard sell on upselling extended warranties.
Internet sales person (Naee) was great; responsive and
Internet sales person (Naee) was great; responsive and knowledgeable about the vehicle and the process, although she had to talk to her manager for many, indicating to me that she was not really empowered to interact with customers. The in-person salesman didn't seem to know the car very well and seemed reluctant to even go on a test drive. He was so-so and came across as focused on other things, even though we had made an appointment and driven 150 miles from MD to buy the car. The car itself is great so far (one week). We look forward to many years of enjoyment. Sloane likely does 4- or 5-star for a Toyota. I appreciated that Javier did not do a hard sell on upselling extended warranties.
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- Buying process —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. It's great to hear that Naee was responsive and knowledgeable, though I apologize if the in-person interaction didn't meet expectations. We appreciate your feedback as it helps us improve our service quality across all areas. If there's anything further you'd like to discuss or need assistance with, please feel free to reach out anytime. Thank you, Brett Younger - General Manager - (215) 742-9300