Reviews
My husband and I just bought a 2022 Tucson SEL at Elgin
My husband and I just bought a 2022 Tucson SEL at Elgin Hyundai. Our sales consultant, Joel Valdez, and the finance manager, Nicole Schomer, were absolutely fantastic - made the whole process smooth and enjoyable. We traveled about an hour to their dealership and they definitely made the trip worth it. Our family has been fairly loyal to the Hyundai brand and folks like them make it easy to continue our loyalty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
We have been looking for a certain type of SUV and they
We have been looking for a certain type of SUV and they made it happen. They were hassle-free and did not try any funny games. Joel did not beat around the bush and kept me updated once the SUV came in. They all made the process a lot easier. Joel Valdez, James Urso, and Nicole Schomer get Five stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Elgin Hyundai Experience
Everyone is friendly and helpful. It is a great environment. It is my dealership of choice even though it takes me 30-40 minutes to travel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review and for traveling to Elgin Hyundai from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Excellent service
Service writer was very thorough, polite, and nice. He was truthful about how long I would be waiting, and explained everything in detail what was done to my car upon completion. VERY nice job fellas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great service, friendly people
Joel, our salesman, was very professional, informative & pleasant to work with - from beginning to end. Everyone we met @ the dealership was very friendly. We didn't feel pressured @ any time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great Service
Very Professional, courteous personnel, quick turn around on oil change and review of vehicle for possible problems.. Service manager explained the vehicle inspection document and invoice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great service
Everything costomer service tha workers tha are very helpfu. Quality of repairs excellent waiting room clean all time. Tha coffe very good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Service
Friendly service, very approachable representatives, good communication of the time to complete service. Overall excellent service! I am happy that I purchased my car there and found this location, I went to other Hyundai locations, this is where I felt comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gloria and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
The service we received from the moment we walked in the...
The service we received from the moment we walked in the door, to the final departure, was pretty fantastic. No hard pressure sell at any point, and it truly appeared that the folks working here cared about their jobs. Tabita was really good as our sales person, and she was very knowledgeable about the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers that have a terrific experience at Elgin Hyundai. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
THE BEST DEALERSHIP
HONESTY! This group of gentleman represent what true Chicagoans are! I waa right to put my full trust in this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate you taking the time to write about your experience at our service department, Allesa. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845