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Mall of Georgia Ford

(4,408 reviews)
Visit Mall of Georgia Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 12:00pm–6:00pm Closed
New (678) 392-1811 (678) 392-1811
Used (678) 268-6203 (678) 268-6203
Service (678) 394-0762 (678) 394-0762

Reviews

(4,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mall of Georgia Ford from DealerRater.

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Derick the sales guy was outstanding and the entire

Derick the sales guy was outstanding and the entire management team was outstanding. We have been a long time customer at Mall of Georgia Ford and are always treated well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

Kept me well informed and up to date.

Kept me well informed and up to date. Pleasurable to deal with and was attentive to our needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was great my advisor was awesome my

My experience was great my advisor was awesome my experience was great. The whole experience awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Thomas, Thank you for your review. We are so happy to hear that your service advisor provided you with excellent service. Thank you for your kind words and patronage. We look forward to working with you again.

Alan and crew were so helpful and knowledgeable.

Alan and crew were so helpful and knowledgeable. They made the process seamless from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Claude, Thank you for your review. We are so pleased to hear Alan and our team provided you with excellent service. Thank you for your kind words and patronage. We look forward to working with you again!

Great service and not pushy at all.

Great service and not pushy at all. The truck I purchased has been great and very happy with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Andrew, Thank you for your review. We are so happy to hear you had a great purchasing experience with our team! We truly appreciate your kind words and patronage. Please visit us again for all of your vehicle needs. Enjoy your new truck!

I love Ga mall ford everyone is always nice and Patrick

I love Ga mall ford everyone is always nice and Patrick is awesome he always tell us what’s going on so no surprises

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

Mall of Georgia Ford has been servicing our two vehicles

Mall of Georgia Ford has been servicing our two vehicles for many years. Although the personal has changed in service all the service advisors are doing a great job. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jack, Thank you for your review. We are so happy to hear that our team provided you with excellent service. Thank you for your kind words and continued patronage. We look forward to working with you again.

Got what I wanted and they were helpful even though they

Got what I wanted and they were helpful even though they were helping may customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bob, Thank you for your review. We are happy to hear that our team provided you with excellent service. Thank you for your kind words and patronage. We look forward to working with you again.

Bought a Nissan Maxima from here

Everyone was really kind and the buying process was really easy. I got the car that I wanted and I?m thankful for that. Thank you to Derrick and Daren

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Mr Darren and Mr Howard were great to work with.

Mr Darren and Mr Howard were great to work with. Mr "Samir" was our first call and said we would be taken care of. He was right. Everyone we ran into was pleasant, smiling, and asked if we needed anything. I will be a REPEAT customer !!! Thx for a wonderful experience !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi J T, Thank you for your review. We are so happy to hear that Samir, Darren and Howard provided you with excellent service. We so appreciate your kind words and patronage. We look forward to working with you again!