Pacific Auto Center - Fontana

nice trucks here and good pricing shout out mark would shop at this dealer ship again

Keshan and Hamsa were Great through the whole process fast and quick will definitely buy again

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills

Worst ever, dealer tacked in 5k worth of useless installed accessories, 1.5k for clear decals, 1.5k for a coating in a used car that probably wasn’t even applied, 1.5k for an air tag practically. Also financing was predatorial, kept asking how much I was willing to pay per month so they can apply maximum interest.

Henry muy professional y atento conoce el inventario gracias por ayudarme agarrar mi troca muy recomemdado

I would give zero starts if I had the option. All the other reviews that say they add $4,000 to the price without telling you are truth. The sellers don't disclose all the truth that all the paint protection, GPS package and insurance if the vehicle is stolen. You as the buyer will pay for them and will add $4,000 to the price

I reached out to this dealer many times, sending emails back and forth with different agents, and no one was willing to give me the out-the-door price of a vehicle for purchase. Stay away from dealers that use shady tactics to manipulate buyers by being unclear about prices. This is why dealers get a bad reputation and will eventually be replaced by online buying platforms with clear pricing.

Hi pressure sales but willing to work with you. Just need to be patient and remain firm.

I went to Pacific Auto searching for a 2021 Jeep Rubicon for my 18 year old daughter. The rubicon is her dream car. My sales person (Edwin) was very professional and he showed me a variety of vehicles. After I selected the vehicle I wanted, we went inside and discussed some numbers. After getting the total for the car, I told Edwin I would return the following day to test drive the vehicle, review the car fax report including the maintenance records and make decision on the purchase of the vehicle. The following day I called Edwin and even though he was off work he managed to get me the total cost of the vehicle along with the help of the Sales Manager Wes. Later that day, I arrived at the dealership and met with Wes and another sales person (Josh). Josh was also professional and rode with me as I test drove the vehicle. Josh answered all of my questions about the car. Once the test drive was over I walked around the vehicle to check it for any visible damage. The car was pretty dirty so I asked if it could be cleaned up. I was informed by Josh that the vehicle would be washed while I was in signing paperwork with the finance guy. The finance guy was also great. I actually enjoyed filling out all the paperwork with him. He actually had a smile on his face the entire time. The only issue I had was the vehicle was dirty. I inquired again in the finance office and I was told the vehicle was being washed. After I completed all the paperwork in finance I was given the keys to the car. The first thing I noticed when I walked outside was how poorly washed the car was. It was still dirty. I also noticed a scratch and small dent on the rear bumper and a few more minor nicks and marks here and there that wasn’t visible due to the car being dirty. I asked Josh if there was anything we could do about the dent on the bumper and he said, “No”. I know the car is used and I did not expect it to be perfect but not washing the vehicle properly before a purchase seems a little bit skeptical. When I got home my daughter was extremely happy with the car. There’s nothing better than a Dad who sees his baby girl happy with a big smile on her face. Overall, the buying experience was a good one. I just recommend that the vehicles being purchased should be washed and tires dressed before and upon completion of the sale.

Unwilling to work out a deal or give you estimates over the phone even if you live far away.