Reviews
Write a reviewProject Manager
Great to work with. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jay!
Pauli Ford St John's MI
Have used this dealer for years and would recommend it to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business Pat!
Pauli Ford
Pauli Ford is the only dealership I have enjoyed working with! They are trustworthy, loyal and concerned about my well being and safety.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pauli Ford
First time for me to buy a Ford. Members of my family have gotten new cars from this dealership and have been very pleased with the service and vehicles?.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience Fran, we appreciate your business!
Rob Wheeler
Excellent place to do business with. I highly recommend Pauli Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Rob!
Was a great experience
Great people and experience i love how they keep checking on me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Repairs
Staff is very friendly, they called me as soon as repairs were done and checked me out quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Ron!
Great experience at Pauli Ford!
This is my second vehicle that I have leased from Pauli Ford, and both experiences have been really great! The sales team does a great job answering questions, letting you test drive the vehicles, and allow you to move on purchasing a vehicle once you are ready without any annoying texts, follow up calls or constant emails. This dealership is great, has a nice, friendly small town feel and treats you with respect!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Dale, we appreciate your business!
Exceptional customer service
I purchased my vehicle from Pauli Ford in 2011. Since then I've only had it serviced there, for regular oil changes, new tires, new brakes, and recently, a new battery. Staff are friendly, helpful and have never tried to oversell me something I didn't need. When the vehicle required new tires they looked online for the best deal. When I got new brakes they offered a rebate. When I was on a road trip with my kids and the check engine light came on I called Pauli Ford and they walked me through how to turn it off (there wasn't anything wrong with the vehicle). I highly recommend them. The only issue I have is with Ford itself - I wish they hadn't re-designed the Escape or I would buy a new one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy to hear about your good experience, thanks!
Dave Button
Experience was great. It was worth the hour and a half drive. They stayed open late for me and were very accommodating . My son loves his new but old tahoe. Its an olde but goodie. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the positive comments Dave.