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Chapman Honda

(52 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Honda from DealerRater.

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My husband and I were looking for a used Jeep Gladiator.

My husband and I were looking for a used Jeep Gladiator. We came across a few online, including one at Chapman Honda in Tucson. We drove over an hour to the dealership to look at this truck in person. Our main goal was to sit in it, making sure I could reach the pedals and see over the steering wheel, and then do a test drive. We had been talking with the salesman, Ryan Valenzuela, before making the trip. He met us in the lobby and I immediately took a liking to him. He was enthusiastic, easy going, and sensitive to our needs. Even though Ryan was selling us a car that was not a Honda, he seemed to know a lot about the Jeep and was able to answer all of our questions and concerns. I joked with him that he would be "Salesman of the Year" before long! We bought the Jeep and absolutely love it. Thank you Ryan!

My husband and I were looking for a used Jeep Gladiator.

My husband and I were looking for a used Jeep Gladiator. We came across a few online, including one at Chapman Honda in Tucson. We drove over an hour to the dealership to look at this truck in person. Our main goal was to sit in it, making sure I could reach the pedals and see over the steering wheel, and then do a test drive. We had been talking with the salesman, Ryan Valenzuela, before making the trip. He met us in the lobby and I immediately took a liking to him. He was enthusiastic, easy going, and sensitive to our needs. Even though Ryan was selling us a car that was not a Honda, he seemed to know a lot about the Jeep and was able to answer all of our questions and concerns. I joked with him that he would be "Salesman of the Year" before long! We bought the Jeep and absolutely love it. Thank you Ryan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

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Working with Ryan Valenzuela was a pleasure.

Working with Ryan Valenzuela was a pleasure. Combining his expertise with the Costco Auto program made the purchase of our Honda CR-v Hybrid the smoothest process we have ever experienced buying a vehicle.

Working with Ryan Valenzuela was a pleasure.

Working with Ryan Valenzuela was a pleasure. Combining his expertise with the Costco Auto program made the purchase of our Honda CR-v Hybrid the smoothest process we have ever experienced buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

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We had a great experience here with Antione Smith at

We had a great experience here with Antione Smith at Chapman Honda. With our first car buying experience, he walked us through the process and gave us the opportunity to view different cars and see what fits our budget for down payment as well as monthly payments. We are very grateful to be getting sent home with our family car with the best experience we have received! He was very respectful, proficient, courteous, reliable and honest during the entire process. I further recommend Antione for other car buyer experiences. If I could rate 10 stars, I sure would. Thank you again Antione for your help! We appreciate you indefinitely!

We had a great experience here with Antione Smith at

We had a great experience here with Antione Smith at Chapman Honda. With our first car buying experience, he walked us through the process and gave us the opportunity to view different cars and see what fits our budget for down payment as well as monthly payments. We are very grateful to be getting sent home with our family car with the best experience we have received! He was very respectful, proficient, courteous, reliable and honest during the entire process. I further recommend Antione for other car buyer experiences. If I could rate 10 stars, I sure would. Thank you again Antione for your help! We appreciate you indefinitely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

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We had great customer service from Ryan Valenzuela.

We had great customer service from Ryan Valenzuela. It was an easy buying process for a new car.

We had great customer service from Ryan Valenzuela.

We had great customer service from Ryan Valenzuela. It was an easy buying process for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership.

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- 16 October 2024 - Steller customer service received

- 16 October 2024 - Steller customer service received from Ryan Valenzuela. From the very first telecom conversation and throughout the entire process of purchasing a vehicle, Ryan's professionalism, courtesy and attentiveness played a key part in my decision to stop searching for other vehicles (online or from other car sales locations) and to purchase from Chapman Honda. Ryan also diligently worked to obtain a lower and better finance APR than I had already received from the banking institution I was previously prepared to sign through. During the test drive, Ryan was calm and most importantly, he was honest. My entire experience was and remains in appreciation of and for Ryan Valenzuela. High above the bar, I recommend seeking him out when you're in search of and thinking of your next auto purchase.

- 16 October 2024 - Steller customer service received

- 16 October 2024 - Steller customer service received from Ryan Valenzuela. From the very first telecom conversation and throughout the entire process of purchasing a vehicle, Ryan's professionalism, courtesy and attentiveness played a key part in my decision to stop searching for other vehicles (online or from other car sales locations) and to purchase from Chapman Honda. Ryan also diligently worked to obtain a lower and better finance APR than I had already received from the banking institution I was previously prepared to sign through. During the test drive, Ryan was calm and most importantly, he was honest. My entire experience was and remains in appreciation of and for Ryan Valenzuela. High above the bar, I recommend seeking him out when you're in search of and thinking of your next auto purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

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Ryan Valenzuela, your friendly and caring approach made

Ryan Valenzuela, your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends.

Ryan Valenzuela, your friendly and caring approach made

Ryan Valenzuela, your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

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Glen was awesome from start to finish.

Glen was awesome from start to finish. He is thorough and has a lot of integrity. I do not like buying cars, and he made the experience very positive.

Glen was awesome from start to finish.

Glen was awesome from start to finish. He is thorough and has a lot of integrity. I do not like buying cars, and he made the experience very positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

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Best buying experience my wife and I have ever had at a

Best buying experience my wife and I have ever had at a dealership. All the staff was friendly and helping. When we need to buy a new car, we are definitely coming back.

Best buying experience my wife and I have ever had at a

Best buying experience my wife and I have ever had at a dealership. All the staff was friendly and helping. When we need to buy a new car, we are definitely coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

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highly recommend!

highly recommend! Great customer service! Ibrahim in sales was amazing and helped me find the perfect car!

highly recommend!

highly recommend! Great customer service! Ibrahim in sales was amazing and helped me find the perfect car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

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Ibrahim and Akram did a great job helping us make this

Ibrahim and Akram did a great job helping us make this decision. They treated us like family every step of the way. It took three meetings for us to make the final decision. But from the first meeting, I wanted to buy from Chapman Honda and this Father/son superstar team. So happy with my new Honda CRV.

Ibrahim and Akram did a great job helping us make this

Ibrahim and Akram did a great job helping us make this decision. They treated us like family every step of the way. It took three meetings for us to make the final decision. But from the first meeting, I wanted to buy from Chapman Honda and this Father/son superstar team. So happy with my new Honda CRV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

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See all 52 reviews