Reviews
Very good in Service!
Very good in Service! also Vehicle was cleaned after the service was complete. loaner Vehicle was Cleaned and fueled. Would recommend to any one with a BMW
Very good in Service!
Very good in Service! also Vehicle was cleaned after the service was complete. loaner Vehicle was Cleaned and fueled. Would recommend to any one with a BMW
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional dealership!
Very professional dealership! The salesman Nick R has been awesome throughout the entire process! Picking up my car today. M550!!
Very professional dealership!
Very professional dealership! The salesman Nick R has been awesome throughout the entire process! Picking up my car today. M550!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the purchase of your new BMW! Thank you for allowing us to earn your business.
Going Downhill Desperate for Sales
Purchased my BMW from Bobby Rahal South Hills and would always get my car serviced here. Went about a 1 year without needing repairs and my engine light came on. Naturally I went there and was surprised when I quoted a RIDICULOUS amount for repairs! Talked to a few buddies of mine and took it to a different car shop, I was quoted about 10% of what I was going to be charged at Bobby Rahal AND told didn’t even need 98% of services they told me I needed. Shady business, I would never go back there in my life. Save your money folks!!! Get a second opinion. They used to be honest, and now their service is going downhill. Very desperate for money and sales. Very disappointing
Going Downhill Desperate for Sales
Purchased my BMW from Bobby Rahal South Hills and would always get my car serviced here. Went about a 1 year without needing repairs and my engine light came on. Naturally I went there and was surprised when I quoted a RIDICULOUS amount for repairs! Talked to a few buddies of mine and took it to a different car shop, I was quoted about 10% of what I was going to be charged at Bobby Rahal AND told didn’t even need 98% of services they told me I needed. Shady business, I would never go back there in my life. Save your money folks!!! Get a second opinion. They used to be honest, and now their service is going downhill. Very desperate for money and sales. Very disappointing
- Customer service 2.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, I regret to hear that your experience with us did live up to the high standards we strive to provide all of our clients. We pride ourselves on being transparent about potential repairs and providing our clients with the best possible service experience. I would appreciate the opportunity to speak with you to learn more about your visit. Please call me directly at (724) 743-9303. Respectfully, Kim Kaminsky General Manager
Great customer service.
Great customer service. They do whatever they can to get you into the vehicle you have interest in.
Great customer service.
Great customer service. They do whatever they can to get you into the vehicle you have interest in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy you had a great experience at Bobby Rahal BMW of South Hills and appreciate the opportunity to earn your business.
They lie, cheat, and steal.
They lie, cheat, and steal. Failed my state inspection but did not tell me. They recommonded the tires be replaced on a video that was emailed to me. I declined to purchase tires so they changed the recomendation to a fail but did not inform me. I left thinking that I had a new inspection sticker. I took my F25 to a highly qualified independent BMW mechanic who passed the tires. I did replace them due to age a month later when it was convenient to do so.
They lie, cheat, and steal.
They lie, cheat, and steal. Failed my state inspection but did not tell me. They recommonded the tires be replaced on a video that was emailed to me. I declined to purchase tires so they changed the recomendation to a fail but did not inform me. I left thinking that I had a new inspection sticker. I took my F25 to a highly qualified independent BMW mechanic who passed the tires. I did replace them due to age a month later when it was convenient to do so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Matt, Thank you for taking the time to talk with me. As we discussed on the phone, we understand your confusion between the technician video and the state requirements for certification, and we apologize for any miscommunication that occurred. Clearly, the condition of the tires could not be certified, but we appreciate you taking the time and providing us with your feedback. Respectfully, Kim Kaminsky General Manager
Don’t go here to service your car.
Don’t go here to service your car. They had me wait around most of the day even though I waited a week for an appointment. Then they said I needed over $4000 in repairs without much explanation and said that the repairs might bring up new problems to fix. I got a second opinion at an honest and competent independent German car mechanic and they were and able to diagnose and fix the issue in a few hours at a very minimal cost.
Don’t go here to service your car.
Don’t go here to service your car. They had me wait around most of the day even though I waited a week for an appointment. Then they said I needed over $4000 in repairs without much explanation and said that the repairs might bring up new problems to fix. I got a second opinion at an honest and competent independent German car mechanic and they were and able to diagnose and fix the issue in a few hours at a very minimal cost.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have attempted to reach you on your cell phone, but unfortunately, I was unable to make contact. Could you please call me directly at (724) 743-9309 so we can discuss the details of your visit? We regret to hear of your experience and apologize for any miscommunication that occurred. These instances, as unintended and regrettable as they are, allow us to train our team on how to prevent them from happening again. Sincerely, Kim Kaminsky General Manager
Andrew is amazing.
Andrew is amazing. So is his crew. I came here with a car from Florida and had to put a lot of repairs in it and he worked with me was very fair. Pricing was very fair. Of course nothing with a BMW is cheap but I think this dealership far surpasses the dealerships I’m used to in Florida. Florida dealerships could learn by this company‘s customer service. If there were any issues he immediately took it back
Andrew is amazing.
Andrew is amazing. So is his crew. I came here with a car from Florida and had to put a lot of repairs in it and he worked with me was very fair. Pricing was very fair. Of course nothing with a BMW is cheap but I think this dealership far surpasses the dealerships I’m used to in Florida. Florida dealerships could learn by this company‘s customer service. If there were any issues he immediately took it back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No Financial Sense
Business manager does not understand how banking works. Instead of asking finance department or researching, he was more concerned about his pride. Jordan Jesse is a pretty decent salesman, but unfortunately he's held back by management. I do not recommend Bobby Rahal unless you're ready to pay in cash, but the BM might not understand currency either
No Financial Sense
Business manager does not understand how banking works. Instead of asking finance department or researching, he was more concerned about his pride. Jordan Jesse is a pretty decent salesman, but unfortunately he's held back by management. I do not recommend Bobby Rahal unless you're ready to pay in cash, but the BM might not understand currency either
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Matthew, Please contact me at 724-743-9303 so we can complete your transaction. I understand that you are frustrated with the banking requirements we have been given, and I apologize if our explanation was not delivered in a more considerate way. We stand ready to complete the transaction and deliver your vehicle. Sincerely, Kim Kaminsky General Manager
Excellent service and attention
We purchased a Certified Pre Owned BMW X3. Our sales person, Nick, was very knowledgeable, patient and supporting during our visit. There was no pressure or misdirection. The TA-DA! presentation at the end was exciting as well!
Excellent service and attention
We purchased a Certified Pre Owned BMW X3. Our sales person, Nick, was very knowledgeable, patient and supporting during our visit. There was no pressure or misdirection. The TA-DA! presentation at the end was exciting as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave1945
Best car buying experience we have ever had. Friendly very positive professional organization. No hassle car buying process. Our sales professional Joe D’Orazio is the most professional and knowledgeable car sales person we have ever involved with. Kudos to Rahal BMW and Joe D’Orazio for a wonderful experience
Dave1945
Best car buying experience we have ever had. Friendly very positive professional organization. No hassle car buying process. Our sales professional Joe D’Orazio is the most professional and knowledgeable car sales person we have ever involved with. Kudos to Rahal BMW and Joe D’Orazio for a wonderful experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase