Ryan Chevrolet of Minot

i had an appt. for an airbag update yesterday at 9 a.m. i said i also wanted the park assist system fixed. after being in waiting room for 5 hrs i asked what was going on. he said they were waiting for approval from our vehicle maintenance company. i find out later they did an inspection on total vehicle and had applied to our company to fix a bunch of other things that i had not mentioned and the total was 3800.00 for things i did not want or tell them to fix. meanwhile, my service clerk let me sit there the whole time and never once came and told me what was going on or i could have told them to just fix the park sensor issue. at 2 p.m. when this was all discovered he said they could get all the work done yet that day. there was approx. 12 hrs labor on the estimate and not sure how they would have got this done by 5. i ended up taking my vehicle without getting the park assist fixed.

I purchased a 2013 Corvette from Ryans Dealership a year ago and purchased the additional warranty. My air conditioner started blowing hot on one side and cold on the other and the zones would not separate. I took my car there on June 30th of 2023. I had a slight melt down in their service department after the fifth week of waiting and was referred to their service manager, Steve. I thought well now maybe I will get somewhere. Four weeks later (nine weeks total, 62 days) I was told last Monday it would be ready in two days. I went by there today and now they are saying next Tuesday which will be day sixty seven (67). How could this happen other than sheer irresponsibility on the dealerships part. I will never ever do business with this dealership again. This starts at the top so whoever their General Manager is needs replacing.

The young lady that checked me in was very nice and did a great job!

Worst dealership in the USA!! I will never go there ever again or recommend anyone ever!

very poor over charged me for everything had a starter replaced and came up to 1100 when I bought the vehicle from them only a year ago charged me $75 for a battery check lol never again will O buy or have anything serviced at Ryans in Minot ND

Josh was fabulous. He took a stressed and anxiety-filled customer and helped me to calmly find my car and drive it away!! The very best!

When I bought the pickup from them. I was to get two oil changes and tire rotations free. Nothing said about a time limit. I was charged for the rotation but not the oil change on my second round. Like they were giving that for free. I have had two other poor experiences with their services. Truly sorry I bought from this outfit. P.S. the buy was fine, it's their service that stinks

My family and I needed a bigger vehicle but needed to stay within a budget. Bobby Stokes was our salesman and did an excellent job finding both a bigger car and for the right price. The process was smooth and easy. He is a brilliant salesman and kept us laughing, as you know the buying process can be long. He was super accommodating and made sure we had all the information we needed to feel comfortable buying. There was no pressure and hassle. The experience was different than all others before. We will be back!

Awful experience in the last two weeks dealing with service. Bought a pickup less than 3 months ago, and it died, and no one was willing to help in the slightest over the phone. Finally get it there for an appointment on a Friday at 8a.m. It was past 5pm when I finally heard back and NO ONE EVEN LOOKED AT IT that day and no one was going to look at it Saturday either. I’ve gone two weeks without a vehicle now. Lost my business for good. Not a way to treat a first time buyer. Don’t know how anyone is a loyal, repeat customer here. What a joke.

This is the second vehicle that we've purchased from Ryan Chevrolet. Awesome experience. We definitely recommend Ryan Chevrolet to our friends and family. Thank you.! We'll definitely purchase our next car here.