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Audi Bellevue

(1,957 reviews)
Visit Audi Bellevue
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–7:00pm
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 295-9002 (888) 295-9002
Used (866) 449-3583 (866) 449-3583
Service (888) 344-9961 (888) 344-9961

Reviews

(1,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Bellevue from DealerRater.

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Audi customer service

Excellent service, from the moment I drove in to the moment I picked up my car. My service rep, Dan Rubin, always follows through to see that service is completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Don't waste your time!

Very dishonest people. They have markups of $6,000 or more on average and tell you that they have "calculated the best possible price to keep the haggling out of the way." Even worse is "the price you see is the price you pay" gimmick. What an insult for any human being that has an IQ higher that grasshopper. On the other hand, they will offer you one third of what your car is truly worth ("1 Price" rule only applies when purchasing from dealership). They will offer $5k with no shame for a car that is worth $15-16k, regardless of how immaculate and perfectly maintained.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Al, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 210-5153 to discuss what we can do to help.

Audi A6

Had airbag changed and TPMS light updated. The TPMS wasnt repaired so need further help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Airbag safety recall repair

The service was prompt and friendly. I really appreciated the updates on the progress of the repair. Thank you amd will definitely return for future service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Car went in for an oil change only but it took all day and at 4:30 they asked if they could keep it overnight because they were backed up. The appointment was set up 1 week prior to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tire problem

Service person is really helpful and on time. He let mw know from the very start what will happen and when. I didnt even have a reservatiin but they took my car in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

Friendly, convenient and easy. Dropped my car in and picked it up without really waiting too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Excellent Customer Service, detailed oil change is what I went in for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Diana, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Oil change for 2006 A6

As always excellent customer service. Oil change done at a reasonable cost. Only thing from giving 5 stars, didn?t get a mileage sticker reminder for next oil change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2019 A8 Purchase

Dear Mr. Kusmirek, Maureen and I thank you so very much. We know that whenever a new car is in our future, YOU are our go to man. We have spent over One Million dollars with Audi and you have guided the processes seamlessly. Whether an S5, Q3, A8, R8, Q5 or TT, you always greet us with a smile, treat us First Class and always amazing pricing. I know you personally have gone the extra step many times Whenever we go in for Service, everyone including Dan are the best. We love our new A8 and your pricing was in the corner pocket. Please free to share our review with Management at Auto Nation. Feel free to have anyone contact us if necessary. I own several businesses, I always give out compliments when deserved. In this case, always the situation. Thank you for making another new Audi purchase smooth. Thank you, Gary and Maureen Crow

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new A8! We're very happy to hear our staff was able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Audi Bellevue