Skip to main content

Luther Family Ford

(5,519 reviews)
Visit Luther Family Ford
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (701) 639-4545 (701) 639-4545
Used (866) 714-2899 (866) 714-2899
Service (866) 927-9018 (866) 927-9018

Inventory

See all 764 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since February 2018.
There are so many cars, trucks, and SUVs to pick from in our gigantic new Ford inventory, you'll be glad to have help from our well-versed sales associates. Luther Family Ford will fill you in on the latest Ford innovations and assist you in choosing the model that's best for you and your family. Hawley, MN drivers who aren't ready for a brand-new car can choose from a wide selection of used vehicles from Ford and other automakers. We even offer Ford certified pre-owned vehicles that have been meticulously vetted and come with long warranties.

Service center

Phone number (866) 927-9018

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Brian Bendickson headshot
Brian Bendickson
Service Advisor
(485 reviews)
Ryan Kotschevar headshot
Ryan Kotschevar
Service Advisor
(289 reviews)
Luki Pusey headshot
Luki Pusey
Quick Lane Advisor
(170 reviews)
Steve Fisher headshot
Steve Fisher
Service Advisor
(312 reviews)
Eric Hasbrouck headshot
Eric Hasbrouck
Service Advisor
(219 reviews)
Ben Meyer headshot
Ben Meyer
Finance Manager
(186 reviews)
Tim Zastrow headshot
Tim Zastrow
Ford Master Certified Sales Consultant
(177 reviews)
Terry Wicklow headshot
Terry Wicklow
Ford Master Certified Sales Consultant
(160 reviews)
James Isaacson headshot
James Isaacson
Service Advisor
(125 reviews)
Roger Holland headshot
Roger Holland
Ford Master Certified Sales Consultant
(110 reviews)
Trevor Mell headshot
Trevor Mell
Ford Master Certified Sales Consultant
(92 reviews)
Noah Bechtold headshot
Noah Bechtold
New Vehicle Sales Manager
(80 reviews)
Tryg Letnes headshot
Tryg Letnes
Ford Master Certified Sales Consultant
(73 reviews)
Todd Vetsch headshot
Todd Vetsch
Sales Manager
(53 reviews)
Megan Weninger headshot
Megan Weninger
Internet/BDC Manager
(51 reviews)
Dave Overland headshot
Dave Overland
Commercial Sales
(48 reviews)
Jon Bechtold headshot
Jon Bechtold
Sales Manager
(25 reviews)
Nathan Raymond headshot
Nathan Raymond
Sales Manager
(24 reviews)
Jon Theige headshot
Jon Theige
Salesperson
(16 reviews)
Justin Davidson headshot
Justin Davidson
Ford Master Certified Sales Consultant
(14 reviews)
Greg Hall headshot
Greg Hall
Parts Manager
(10 reviews)
Ethan Kay headshot
Ethan Kay
Ford Master Certified Sales Consultant
(4 reviews)
Abram Runyan headshot
Abram Runyan
Ford Master Certified Sales Consulatant
(2 reviews)
Kalista Vetter headshot
Kalista Vetter
BDC
(2 reviews)
Jeff Anderson headshot
Jeff Anderson
Ford Master Certified Sales Consultant
(1 review)
Carson Burns headshot
Carson Burns
Ford Master Certified Sales Consultant
(1 review)
Conner VanVooren headshot
Conner VanVooren
Ford Master Certified Sales Consultant
(1 review)
Ben Harrington headshot
Ben Harrington
Ford Master Certified Sales Consultant
John Hoard headshot
John Hoard
Ford Master Certified Sales Consultant

Reviews

(5,519 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Family Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

I just purchased a Ford F150 from Roger Holland and had a

I just purchased a Ford F150 from Roger Holland and had a great experience. Roger was very helpful going through the electronic features of my truck and explaining what each one does. Great customer service!

I just purchased a Ford F150 from Roger Holland and had a

I just purchased a Ford F150 from Roger Holland and had a great experience. Roger was very helpful going through the electronic features of my truck and explaining what each one does. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Called to inquire about a vehicle they had listed on

Called to inquire about a vehicle they had listed on their website. Was told they had it in stock and available. Now comes the strangest thing that has ever happened to me in over 50 years of purchasing automobiles. When the salesman found out I was from Montana, he checked with a manager and the manager said their stealership doesn’t sell to people from Montana. I asked why and the salesman did not have an answer for me. Craziest xxxx I’ve ever heard. I don’t blame the salesman, he was just the messenger. I wouldn’t do business with this stealership if they were the last one left on the planet!!! I found another vehicle, also in ND, that’s closer to me and that dealership was more than accommodating to sell me an $80K truck.

Called to inquire about a vehicle they had listed on

Called to inquire about a vehicle they had listed on their website. Was told they had it in stock and available. Now comes the strangest thing that has ever happened to me in over 50 years of purchasing automobiles. When the salesman found out I was from Montana, he checked with a manager and the manager said their stealership doesn’t sell to people from Montana. I asked why and the salesman did not have an answer for me. Craziest xxxx I’ve ever heard. I don’t blame the salesman, he was just the messenger. I wouldn’t do business with this stealership if they were the last one left on the planet!!! I found another vehicle, also in ND, that’s closer to me and that dealership was more than accommodating to sell me an $80K truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Environment was relaxed and not pushy at all!

Environment was relaxed and not pushy at all! Roger Holland was great to work with during our recent vehicle purchase. Highly recommend Luther Family Ford!

Environment was relaxed and not pushy at all!

Environment was relaxed and not pushy at all! Roger Holland was great to work with during our recent vehicle purchase. Highly recommend Luther Family Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I had an excellent experience with Luther Family Ford in

I had an excellent experience with Luther Family Ford in Fargo, ND. Roger was fantastic to work with and he made the whole process a breeze.

I had an excellent experience with Luther Family Ford in

I had an excellent experience with Luther Family Ford in Fargo, ND. Roger was fantastic to work with and he made the whole process a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Purchase a used pickup from this dealership.

Purchase a used pickup from this dealership. I was told the vehicle was inspected before going on the lot and everything worked. The next business day after purchasing I found the rear passenger door does not work. I contacted my sales rep and he was not helpful. With the truck being as-is it is ultimately my fault for not finding it but my conversations with sales were misleading.

Purchase a used pickup from this dealership.

Purchase a used pickup from this dealership. I was told the vehicle was inspected before going on the lot and everything worked. The next business day after purchasing I found the rear passenger door does not work. I contacted my sales rep and he was not helpful. With the truck being as-is it is ultimately my fault for not finding it but my conversations with sales were misleading.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

The dealership is nice and clean.

The dealership is nice and clean. The people there seem knowledgeable. I have purchased several cars from Luther.

The dealership is nice and clean.

The dealership is nice and clean. The people there seem knowledgeable. I have purchased several cars from Luther.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Anna H in service was fantastic!

Anna H in service was fantastic! She saw that I had a serious problem and treated me accordingly. Lonnie went for a ride and my vehicle, which was is serious distress, was fit in due to some cancellations. The courtesy driver was great-although I didn’t catch his name. Everyone I encountered was courteous and professional. I really appreciate top notch service…Makes me a customer for life.

Anna H in service was fantastic!

Anna H in service was fantastic! She saw that I had a serious problem and treated me accordingly. Lonnie went for a ride and my vehicle, which was is serious distress, was fit in due to some cancellations. The courtesy driver was great-although I didn’t catch his name. Everyone I encountered was courteous and professional. I really appreciate top notch service…Makes me a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Long lead time for an appointment but once in the door a

Long lead time for an appointment but once in the door a lady service advisor helped me jump hoops and saved me an extra trip.

Long lead time for an appointment but once in the door a

Long lead time for an appointment but once in the door a lady service advisor helped me jump hoops and saved me an extra trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Easy to make appointment online, quick service, clean

Easy to make appointment online, quick service, clean waiting room with snacks and drinks available

Easy to make appointment online, quick service, clean

Easy to make appointment online, quick service, clean waiting room with snacks and drinks available

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

The dealership was incredible.

The dealership was incredible. They were super patient with me and never came off pushy.

The dealership was incredible.

The dealership was incredible. They were super patient with me and never came off pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 5519 reviews