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Pingrey Ford

(101 reviews)

Reviews

(101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pingrey Ford from DealerRater.

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Super positve experience with Joe and Darrin from Sales

Super positve experience with Joe and Darrin from Sales and Todd the General Manager. Buying a new vehicle is usually a pretty stressful experience but this was easy and didn't require us to jump through a bunch of hoops. No pressure just friendly and professional.

Super positve experience with Joe and Darrin from Sales

Super positve experience with Joe and Darrin from Sales and Todd the General Manager. Buying a new vehicle is usually a pretty stressful experience but this was easy and didn't require us to jump through a bunch of hoops. No pressure just friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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First class buying experience, no typical used car

First class buying experience, no typical used car salesman fast talking , pushing you into something you don?t want or need . This small town Ford dealership is the place to go if you?re looking for quality service and good honest people! I have bought a lot of car trucks over the years and only found 2 dealers I would return my business to and

First class buying experience, no typical used car

First class buying experience, no typical used car salesman fast talking , pushing you into something you don?t want or need . This small town Ford dealership is the place to go if you?re looking for quality service and good honest people! I have bought a lot of car trucks over the years and only found 2 dealers I would return my business to and

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First class buying experience.

First class buying experience. The sales manager was knowledgeable , helpful, good communication and most importantly not a pushy fast talking typical snake salesman. Pingrey Ford in my experience simply does business the way it should be done . Definitely a return customer here !

First class buying experience.

First class buying experience. The sales manager was knowledgeable , helpful, good communication and most importantly not a pushy fast talking typical snake salesman. Pingrey Ford in my experience simply does business the way it should be done . Definitely a return customer here !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Joe was great to work with, friendly, knowledgeable, and

Joe was great to work with, friendly, knowledgeable, and did his job well. Need two more words.

Joe was great to work with, friendly, knowledgeable, and

Joe was great to work with, friendly, knowledgeable, and did his job well. Need two more words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pingrey Ford buying experience was perfect.

I was specifically looking to order a 2024 Maverick. From ordering to delivery the experience at Pingrey was professional yet low key. No pressure. Even my trade-in value was within my expectations. The best thing I can say is that I didn?t have that after-sale feeling that somehow I paid more than I should have. I would certainly recommend Pingrey Ford to anyone. My wife had purchased a new Mustang from Pingrey several years ago and the experience now was still as good as it was then.

Pingrey Ford buying experience was perfect.

I was specifically looking to order a 2024 Maverick. From ordering to delivery the experience at Pingrey was professional yet low key. No pressure. Even my trade-in value was within my expectations. The best thing I can say is that I didn?t have that after-sale feeling that somehow I paid more than I should have. I would certainly recommend Pingrey Ford to anyone. My wife had purchased a new Mustang from Pingrey several years ago and the experience now was still as good as it was then.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your recommendation of our dealership! Thank you again for choosing Pingrey Ford, and we hope to see you again soon!

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Absolutely horrible!

Absolutely horrible!! After my vehicle sat there for over a year, they had to replace the twin turbo twice and they destroyed my engine. Cost me over $23,000 to replace and I had the truck towed to a different dealership. The couldn't even diagnose the correct cylinder that had failed due to their negligence

Absolutely horrible!

Absolutely horrible!! After my vehicle sat there for over a year, they had to replace the twin turbo twice and they destroyed my engine. Cost me over $23,000 to replace and I had the truck towed to a different dealership. The couldn't even diagnose the correct cylinder that had failed due to their negligence

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (509) 697-7288 when you can so we can address this situation directly. Thank you and have a great day.

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Dave and Todd were great to work with!

Dave and Todd were great to work with! We ordered the truck we wanted and it arrived a few months later, as planned. Thanks Pingrey Ford!

Dave and Todd were great to work with!

Dave and Todd were great to work with! We ordered the truck we wanted and it arrived a few months later, as planned. Thanks Pingrey Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This was the third vehicle that we purchased from Pingrey

This was the third vehicle that we purchased from Pingrey Ford. All of the transactions were handled in a professional manner. We were extremely pleased with the way we were treated.

This was the third vehicle that we purchased from Pingrey

This was the third vehicle that we purchased from Pingrey Ford. All of the transactions were handled in a professional manner. We were extremely pleased with the way we were treated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly, helpful, great service.

Friendly, helpful, great service. We love the used F150 we bought from them and would not hesitate to recommend Pringrey Ford. We especially appreciate the hometown feel that is characteristic of everyone at Pingrey.

Friendly, helpful, great service.

Friendly, helpful, great service. We love the used F150 we bought from them and would not hesitate to recommend Pringrey Ford. We especially appreciate the hometown feel that is characteristic of everyone at Pingrey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They didn’t have exactly want we wanted on the lot but

They didn’t have exactly want we wanted on the lot but found the perfect Escape for us fast. Very easy to deal with and service was great!

They didn’t have exactly want we wanted on the lot but

They didn’t have exactly want we wanted on the lot but found the perfect Escape for us fast. Very easy to deal with and service was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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