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Archie Cochrane Ford

(929 reviews)
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

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Reviews

(929 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Archie Cochrane Ford from DealerRater.

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Salesman was friendly and helpful.

Salesman was friendly and helpful. Paperwork seemed to take a while. He helped move our items to the new vehicle.

Salesman was friendly and helpful.

Salesman was friendly and helpful. Paperwork seemed to take a while. He helped move our items to the new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

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Archie Cochran ford in billings Montana, was excellent to

Archie Cochran ford in billings Montana, was excellent to deal with, the sales personnel and the services offered to us at the time of the vehicle purchase was above and beyond what we expected.

Archie Cochran ford in billings Montana, was excellent to

Archie Cochran ford in billings Montana, was excellent to deal with, the sales personnel and the services offered to us at the time of the vehicle purchase was above and beyond what we expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was stationed in Montana with the Army, and Archie

I was stationed in Montana with the Army, and Archie Cochran was hands down, the best experience I had working with a dealership. Mike runs a great shop and takes care of clients. Today I sit in NE Iowa after retiring from the Army and had an electrical issue with our explorer. Out of all the numbers I've called to get this car towed and in a loaner or rental. Mike was the only person I communicated with that seemed to actually care. If Fords GM reads these reviews. You need to use Archie Cochran Ford as a platform for dealerships across the nation to emulate. Sales, finance, and service. They were all hands down the best experience Ive had in my career of 28 plus years in the Army.

I was stationed in Montana with the Army, and Archie

I was stationed in Montana with the Army, and Archie Cochran was hands down, the best experience I had working with a dealership. Mike runs a great shop and takes care of clients. Today I sit in NE Iowa after retiring from the Army and had an electrical issue with our explorer. Out of all the numbers I've called to get this car towed and in a loaner or rental. Mike was the only person I communicated with that seemed to actually care. If Fords GM reads these reviews. You need to use Archie Cochran Ford as a platform for dealerships across the nation to emulate. Sales, finance, and service. They were all hands down the best experience Ive had in my career of 28 plus years in the Army.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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It was a very smooth transaction.

It was a very smooth transaction. All the staff couldn't have been friendlier and more helpful. I would highly recommend Archie Cochrane motors. A very good experience.

It was a very smooth transaction.

It was a very smooth transaction. All the staff couldn't have been friendlier and more helpful. I would highly recommend Archie Cochrane motors. A very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gregory, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

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Easy and quick!

Easy and quick! Highly recommend Archie Cochran! Chase had everything ready for an easy transaction on my new fleet truck.

Easy and quick!

Easy and quick! Highly recommend Archie Cochran! Chase had everything ready for an easy transaction on my new fleet truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Recent service for a recall on my 2024 Ranger was both

Recent service for a recall on my 2024 Ranger was both good and not so good. The lady I worked with was nice and easy to work with. The problem is I had to make the trip from Lovell Wy twice. The first time they took it readjusted settings (seat etc and left plastic and other items in truck and 10 minutes later I was told that they did not have the parts to do the work. So about two weeks later I had to make another trip to Billings to get done. Work was done without issue this trip.

Recent service for a recall on my 2024 Ranger was both

Recent service for a recall on my 2024 Ranger was both good and not so good. The lady I worked with was nice and easy to work with. The problem is I had to make the trip from Lovell Wy twice. The first time they took it readjusted settings (seat etc and left plastic and other items in truck and 10 minutes later I was told that they did not have the parts to do the work. So about two weeks later I had to make another trip to Billings to get done. Work was done without issue this trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome service and professional.

Awesome service and professional. Vehicle returned to me clean and oil change indicator updated. Overall service was great

Awesome service and professional.

Awesome service and professional. Vehicle returned to me clean and oil change indicator updated. Overall service was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very good dealership awesome people chase was an awesome

Very good dealership awesome people chase was an awesome salesman and a great person thanks for everything my friend

Very good dealership awesome people chase was an awesome

Very good dealership awesome people chase was an awesome salesman and a great person thanks for everything my friend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Joel is a great guy.

Joel is a great guy. Have used him 2X now and he's solid. I wouldn't go anywhere else in Billings. Easy to deal with, communication was great, and it's a great pickup.

Joel is a great guy.

Joel is a great guy. Have used him 2X now and he's solid. I wouldn't go anywhere else in Billings. Easy to deal with, communication was great, and it's a great pickup.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Jamie was incredible to work with from start to finish.

Jamie was incredible to work with from start to finish. The whole staff was supportive, and even fed us lunch, which was kind! Great experience!

Jamie was incredible to work with from start to finish.

Jamie was incredible to work with from start to finish. The whole staff was supportive, and even fed us lunch, which was kind! Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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