Reviews
My Ford truck
Been dealing with John wiese Ford with all my new vehicles all my life and the same goes for my dad. Always been there from purchasing and maintaining my vehicles and are top of the line.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best Dealership
Excellent dealership!! I will not purchase from anyone but John Wiese Ford!!!! The entire dealership from Auto Body to Service to New Car purchase is pleasant and feels like you are dealing with family. I have had unpleasant experiences at other dealerships-John Wiese sets the bar for how all dealerships should run. They truly treat you like a friend every time you walk through their doors. Regardless of where you live, just make the drive. It?s worth it trust me!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
President
Very pleased with the service and the customer relationship.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of Ford Escape and follow up repairs
Awesome customer service. Staff is friendly and they stand behind their vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vehicle Service at John Wiese Ford
John Wiese Ford provided a good service experience. The service was done in the estimated time and below the estimated price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David Searcy
John Wiese Ford is the BEST I always deal with John Wiese Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, thank you so much for your positive comments about John Wiese Ford, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Car Warranty
Everyone is always so helpful and professional anytime we go to John Wiese Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience!
Service work
It is nice to do business with a dealer that cares about their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2013 Edge
Sales was very helpful, however, the service department leaves much to be desired. Simple things like checking air and cabin filters were not done. The air box was full of acorns, and the cabin filter appeared to have a mouse nest in it. Both are simple and easy to fix/replace as necessary. This happened to be the second vehicle that we purchased from John Weise this year. Sales was very good to work with, condition of the purchase was contingent on them fixing the dent in the front driver side quarter panel. That service work was just completed and turned out very nice. The body shop and sales did their job, and if the rest of the facility took as much pride in their job as they did I would consider purchasing another vehicle from this company.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Robert, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please give us a call at (888) 868-6561 and we will do our best to make this better. We hope to hear from you soon.
Service and maintenance.
My vehicle was in for routine maintenance and an oil change. The service advisor kept me informed as to what was happening and when they had finished.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wayne, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know. Take care!