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Wheeler Motors

(76 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–1:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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From walking into the dealership to getting my oil

From walking into the dealership to getting my oil changed, Wheeler Motors always makes the process so easy. Doug was super nice and helped me find the right vehicle for my needs. Financing was a breeze; Cameron in the service department is always so friendly and fully explains any work that needs done. As a single woman, they always make me feel like I can trust that they're not selling me something I do not need.

From walking into the dealership to getting my oil

From walking into the dealership to getting my oil changed, Wheeler Motors always makes the process so easy. Doug was super nice and helped me find the right vehicle for my needs. Financing was a breeze; Cameron in the service department is always so friendly and fully explains any work that needs done. As a single woman, they always make me feel like I can trust that they're not selling me something I do not need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I'm a first time customer.

I'm a first time customer. I own a 19 Chevy truck and looking for a good dealer for service. Also have a mustang that had damage on my passenger door. Wheeler informed me they have a state of the art body shop. I was very impressed with the quality of their workman. Ben and Jamie in the body shop were very professional. The experience was great. My car looks like brand new. Wheeler will be my shop of choice. I highly recommend Wheeler, and very pleased with the team at this dealership. Keep up the good work!!! Mark S. 10/24

I'm a first time customer.

I'm a first time customer. I own a 19 Chevy truck and looking for a good dealer for service. Also have a mustang that had damage on my passenger door. Wheeler informed me they have a state of the art body shop. I was very impressed with the quality of their workman. Ben and Jamie in the body shop were very professional. The experience was great. My car looks like brand new. Wheeler will be my shop of choice. I highly recommend Wheeler, and very pleased with the team at this dealership. Keep up the good work!!! Mark S. 10/24

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dale DuVerney

Treated me like I am their family. They do every time I come to the dealership. Professional, but personable. Every person from management to mechanic, sales to service are absolutely wonderful. You will find this dealership to be second to none, nation wide. They are, in my humble opinion, the best.

Dale DuVerney

Treated me like I am their family. They do every time I come to the dealership. Professional, but personable. Every person from management to mechanic, sales to service are absolutely wonderful. You will find this dealership to be second to none, nation wide. They are, in my humble opinion, the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Service

We arrived at the time of our appointment and were taken immediately. The service personnel were friendly and efficient. It was pouring out rain when my car was finished. As I passed the counter to get my car a very nice man named Derek asked we where I was going. After I told him he insisted on getting my car for me so I did not have to get rained on. The service was above and beyond. Thank you!

Outstanding Service

We arrived at the time of our appointment and were taken immediately. The service personnel were friendly and efficient. It was pouring out rain when my car was finished. As I passed the counter to get my car a very nice man named Derek asked we where I was going. After I told him he insisted on getting my car for me so I did not have to get rained on. The service was above and beyond. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Service done quickly & efficiently. Was also given a very nice service car when my was being serviced! Friendly people working here

Customer

Service done quickly & efficiently. Was also given a very nice service car when my was being serviced! Friendly people working here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and tire rotation.

Short wait time for service to be completed, comfortable waiting area.

Oil change and tire rotation.

Short wait time for service to be completed, comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales department is very good!

Always a great experience purchasing new vehicles from Wheeler Motors.

Sales department is very good!

Always a great experience purchasing new vehicles from Wheeler Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wheeler Dealership, Cheboygan, MI

Within a months time, I dealt with service, rental, sales and paper transactions. In each of these departments I was treated very well by Wheeler's employees. Each department worked well with one another. I am very happy with my new Buick.

Wheeler Dealership, Cheboygan, MI

Within a months time, I dealt with service, rental, sales and paper transactions. In each of these departments I was treated very well by Wheeler's employees. Each department worked well with one another. I am very happy with my new Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wheeler Motors

Erin W was my advisor and I found her very pleasant and efficient. My repair was done much quicker then I expected.

Wheeler Motors

Erin W was my advisor and I found her very pleasant and efficient. My repair was done much quicker then I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Beware!

After decades of my family members dealing with Wheelers, we are done. I went to another dealer and ended up with $4500.00 more on my recently deceased husband's lease trade in. So, beware and check around! I am not the only one either. I still can't believe they would do that to me.

Beware!

After decades of my family members dealing with Wheelers, we are done. I went to another dealer and ended up with $4500.00 more on my recently deceased husband's lease trade in. So, beware and check around! I am not the only one either. I still can't believe they would do that to me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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