Reviews
Review Anderson & Koch Ford
This was my third transaction with Anderson Koch Ford. Rob Forrest has been my sales person each time and has been very helpful in helping me select my vehicles. The dealership has always ' been most fair, courteous, and gone ' great lengths to make sure my transactions were handled smoothly, efficiently and in my best interests. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Satisfied with my 2018 Ford Focus!
I had a great experience with Tony picking out, test driving, and bringing home this great 2018 Ford Focus! Thanks, Tony!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a vehicle
Great, very good customer service Location was good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Raymond, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Super pushy and not honest
Tried to negotiate the price of my car and listened to a spiel about how no one would get rich off of the sale. They listed it for $8,400 when they purchased it for $5,500. It needed NO repairs. Don't believe everything people tell ya folks!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 F-150 Lariat
Great buying experience. No pressure to buy and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!
Unhappy with service!
Went in on a Friday night and got the ball rolling. Needed few things for finance so came back in Saturday. Got all paperwork they wanted and they said they would give me a call Monday with a answer from finance. It's Wednesday and still haven't heard from them. I called and left my salesman a message and no response. I'm a loyal Ford owner and my family has bought a few vehicles from them that's why I went there. I'm just very unhappy with the way I've been treated and will most likely be taking my business elsewhere!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Check out this dealership
Great experience, Great Staff. Walked out with a great truck. Can't say enough about how awesome this car buying experience was. If you're looking for a new or used vehicle, this place is worth the drive from anywhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice Truck!
I stopped in to look at getting a pickup that would fit my needs and they delivered.Great experience with everyone one involved.I got much more then I expected on trade in of my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Everyone at Koch and Anderson are so nice. Eli always makes sure all is checked out on my car before I drive home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2018 F150 XLT Crew Cab purchase
Tim Luke found the truck I wanted in about 15 minutes. Couldn't be happier with the new truck purchase for my wife.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase