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Anderson & Koch Ford Inc.

(275 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–4:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 837-3362 (888) 837-3362
Used (855) 945-2392 (855) 945-2392
Service (888) 716-2748 (888) 716-2748

Reviews

(275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership!

They were able to get me in the same day for an oil change and tire rotation, first class service and customer service. First time customer, will now only use this dealer. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford F-150

The team stayed late to finalize our purchase--thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Anderson & Koch Ford Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

F-350

Salespeople are awesome. Made it easygoing when looking at F-350 trucks. Finance team was great as well when we decided on the right truck on getting us the great financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marty, your positive review means a lot to us and we?re happy we could help you! Please let us know if you have any additional questions about services you received and thank you again for choosing Anderson & Koch Ford Inc.!

the works service

As always my F150 was serviced to my complete satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Timothy, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

2017 Ford Edge AWD

Well my wife and I need two cars and one of ours went to the car grave yard, Which then we decided to shop new. So because all my life I have own General Motor cars (because my dad sold them for most of my life) So I knew of this sales person Jeff Friese (Freezer) so I his number from a friend and gave him a call and told him straight up I'm shopping for a new Vehicle and its between the Chevy Traverse,and the Ford Edge.....Well Jeff Fantastic sales ability made us feel like we were dealing with a friend that we have known forever ( I may add I bought all my cars from dad when he was selling) It's hard to find people who care so much and make you feel comfortable when shopping. Thanks again to Freezer!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Timothy, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

Sssss

First time to this dealership for an oil change. Repvwas friendly and professional. Service department was very clean as well as the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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stay "focused"

FORD has a good customer service department today and yesterday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Aaron

Friendly atmosphere very knowledgeable service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service and Trustworthy

I brought my Escape in for one problem, which was fixed in a timely manner. They also found a repair that was done incorrectly by another Ford dealership (resulting in replacement parts). I trust the techs at Anderson Koch Ford and have had consistent positive experiences there. The new facilities look great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Heidi. We hope to be of service to you again! Take care!

truck customer

Once again another fine job. No questions asked. Jumped right on it. Very fast service. I find every time I stop in it is always the same, very cordial people, doing a great service for the customer. Wish I came to you in 2001 when I first started buying Fords. It took me 4 trucks to find you. I was a die hard Chevy man. Never go back now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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