Reviews
Write a reviewAlways friendly and great service.Provided information...
Always friendly and great service.Provided information about the service that was being completed. Provided an overview of any needed recommendations of future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Advisor, Kyle, was wonderful to work with. He...
Service Advisor, Kyle, was wonderful to work with. He went above and beyond for customer satisfaction! I will definitely be back the next time I need service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Darron is a wonderful sales person. Really knew his...
Darron is a wonderful sales person. Really knew his stuff. Finance process was extremely fast. went beyond what we expected. Was was a easy transaction and everything was explained very well
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Do not go to Johnson’s save your money
I been going here for years and loved it. But I will NEVER ever go back. Got a quote for some repairs, every was fine until I got told it was going to be over $700 once it was all done. I got Front brakes, one outer tire rod, and alignment. I called around to different shops and pretty much got told I got screwed over by Johnson’s. They charged me over $350 in labor for 2 and half hours of work. I paid just about paid more for labor then parts! What a xxxxing joke. They call me asking how my service was I tell them my concerns get told someone will call me back. Never got a phone call back. If you like paying for overpriced parts and labor then yes go to Johnson’s. Save your money and time and go to a better place! So disappointing :(
- Customer service 3.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Shantel, Thank you for your response and I am sorry to hear about your experience. At Johnson Motors we strive to give 5 star customer service but can only do that by continuous communication with our customers. We appreciate the feedback you give us and use that to continuously improve, so we can continue to strive for a high level of customer satisfaction that our customers expect from us. Please feel free to call us at any time (715.483.2000) and we would enjoy meeting up with you in person to discuss. Thank you, Brad Johnson & Chad Anderson
2019 Car lease.
James was very helpful and got me into a 2019 Chevy Encore. Helpful staff and very pleasant to work with.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owen, It's our pleasure and are glad you are enjoying your new Encore! Let us know if there is anything else we can do. The Johnson Motors Team
Review
They did a great job while I was there - we are very happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
We have bought 2 cars now from Troy at Johnson Motors in St. Croix Falls. He is a great guy who is very down to earth and easy to work with! Makes buying a new car easy and pain free! I will recommend Troy to all of my friends and family looking for a hassle free car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JB Chadwick
Johnson Motors is an excellent place to buy a car. Darron Nelson helped us find the perfect car for our family. He explained everything clearly and was a real pleasure to work with. We were able to purchase the car quite quickly. Great service and good prices!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark Minar
My overall experience in purchasing a vehicle from Johnson Motors was excellent. Brad Nygren handled everything beautifully and I was very pleased. Would definitely recommend this dealership and in Particular,Brad Nygren as a salesperson. Thanks for a wonderful deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Equinox Purchase
I just wanted to write a brief note stating how great the team is at Johnson Motors in St. Croix Falls, WI! I just happened to be looking online to see what they had on the lot for Equinox inventory. Ever since I was put in one as a loaner for a couple of days while my car was getting fixed, I had it in the back of my mind that an Equinox was the next car on my list! I saw the one that I wanted and gave Darron Nelson, salesman, a call to run the numbers. Not only did he get back to me within minutes, but he even brought the vehicle to me to look at when I was at work!!!! Just to make sure before the paperwork was drawn up , that this was the vehicle I wanted!!! I couldn't believe it! I work an hour away from the dealership! Darron stayed around the dealership while my husband and I filled out paperwork and even took us on the "famous" bucket tour around the dealership so we knew where to go when we brought the vehicle in for service. Steve, the finance manager was great to work with as well! He was so pleasant and thorough with all of the details and explaining of all the papers we were signing. He even helped us make an extended warranty package that was what we wanted, not what the dealership wanted us to chose! It was amazing! I highly recommend Johnson Motors in St. Croix Falls, WI to EVERYONE!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
