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Cornerstone Ford Chrysler

(520 reviews)
Visit Cornerstone Ford Chrysler
Sales hours: 8:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-4549 (763) 515-4549
Used (763) 515-4532 (763) 515-4532
Service (763) 515-4896 (763) 515-4896

Inventory

See all 589 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2009.
Cornerstone Auto Group of Elk River serving the Greater Twin Cities Metro is proud to be an automotive leader in our area. Since opening our doors in 1972 Cornerstone has kept a firm commitment to our customers. We offer a wide selection of new Ford Chrysler Dodge Jeep Ram and KIA as well as used vehicles and hope to make the car buying process as quick and hassle free as possible. We also provide the highest quality automotive service performed by factory certified technicians. Come try our new Oil Express and receive a complementary car wash.
If you are not completely satisfied we will do our best to find you another vehicle of your choice.

Service center

Phone number (763) 515-4896

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cornerstone Ford Chrysler from DealerRater.

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Jon was friendly and very helpful in helping me find the

Jon was friendly and very helpful in helping me find the right car! He did very well communicating along the way from start to finish. I would recommend Jon:)

Jon was friendly and very helpful in helping me find the

Jon was friendly and very helpful in helping me find the right car! He did very well communicating along the way from start to finish. I would recommend Jon:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Jon a wonderful 5-star review! We value your business!

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It was very pleasant working with Gregg while looking for

It was very pleasant working with Gregg while looking for a vehicle for my grandson. Gregg found a nice used car meeting my grandson's desires and our cost requirements.

It was very pleasant working with Gregg while looking for

It was very pleasant working with Gregg while looking for a vehicle for my grandson. Gregg found a nice used car meeting my grandson's desires and our cost requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Gregg a great review! Congrats to your Grandson and his "new" used car!

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We have always had excellent service working with Terry

We have always had excellent service working with Terry Berg. That is why we continue to travel to this dealership for our vehicles. Terry is the best, always available to explain anything we have trouble with - mostly tech stuff. Thank you Terry

We have always had excellent service working with Terry

We have always had excellent service working with Terry Berg. That is why we continue to travel to this dealership for our vehicles. Terry is the best, always available to explain anything we have trouble with - mostly tech stuff. Thank you Terry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving Terry a great review! He's been a main staple without our Auto Group and he values every customer he works with!

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Would like to thank Andrea and Jeff, they went above and

Would like to thank Andrea and Jeff, they went above and beyond to help when I was in Maple Grove Minnesota in my new 2500 ram, I am from Ky and was visiting family, the truck instrument panel quit working. I could not get any assistance from the dealer in Missouri or any other dealer I called near Maple Grove, but Andrea answered the phone and immediately started helping, she got Jeff and he gave me some information on things to try, the instrument panel is now working. Thanks so much for your help.

Would like to thank Andrea and Jeff, they went above and

Would like to thank Andrea and Jeff, they went above and beyond to help when I was in Maple Grove Minnesota in my new 2500 ram, I am from Ky and was visiting family, the truck instrument panel quit working. I could not get any assistance from the dealer in Missouri or any other dealer I called near Maple Grove, but Andrea answered the phone and immediately started helping, she got Jeff and he gave me some information on things to try, the instrument panel is now working. Thanks so much for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave our team, Andrea, and Jeff a 5-Star Review! We are pleased that they were able to jump in and provide assistance that got your panel working! Thank you again for the review!

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To all mangers and terry burg I wont to thanks all

To all mangers and terry burg I wont to thanks all employees jeff for taking care of me in this 2023 f150. In god spirts you are best people I got this truck from

To all mangers and terry burg I wont to thanks all

To all mangers and terry burg I wont to thanks all employees jeff for taking care of me in this 2023 f150. In god spirts you are best people I got this truck from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a great experience dealing with Anthony as my online

Had a great experience dealing with Anthony as my online sales agent. He was knowledgeable and helpful through the process which we essentially did entirely online, via text and via phone call. Negotiated a good and fair deal and when I showed up to purchase the truck (and see it for the first time, it was exactly as advertised). Best part is we did all the work up front so I was only in the dealership for about an hour. Quick in and quick out with my son’s first vehicle. Thanks!

Had a great experience dealing with Anthony as my online

Had a great experience dealing with Anthony as my online sales agent. He was knowledgeable and helpful through the process which we essentially did entirely online, via text and via phone call. Negotiated a good and fair deal and when I showed up to purchase the truck (and see it for the first time, it was exactly as advertised). Best part is we did all the work up front so I was only in the dealership for about an hour. Quick in and quick out with my son’s first vehicle. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The associate with whom we worked was Dean Novitzke.

The associate with whom we worked was Dean Novitzke. He was polite and professional Such qualities, it seems to us, are rare these days!

The associate with whom we worked was Dean Novitzke.

The associate with whom we worked was Dean Novitzke. He was polite and professional Such qualities, it seems to us, are rare these days!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving Dean a great review!

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I contacted the dealership they did ‘still’ had the

I contacted the dealership they did ‘still’ had the Maverick. The salesman (Dylan) was very attentive we arranged for a test drive, the staff were all very nice, I did purchase the truck and have arranged for a second one in the next week or two, Thanks Guys!

I contacted the dealership they did ‘still’ had the

I contacted the dealership they did ‘still’ had the Maverick. The salesman (Dylan) was very attentive we arranged for a test drive, the staff were all very nice, I did purchase the truck and have arranged for a second one in the next week or two, Thanks Guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, thank you for leaving Dylan a great review! Congrats on the new truck!

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Seemed like an ethical operation, and the truck was

Seemed like an ethical operation, and the truck was already at the top of my budget, so I declined the extended warranty. Within 100 miles, I came to realize that it was 600 miles over for an oil change, needed both CV axles replaced, it had a tire that wouldn't take a balance, and needed to be replaced, and it had a broken headlight mount. My headlight literally fell out at a stop sign on my way home from buying the truck, and dangled by the wires... I had 1300 bucks into repairs before I even had 100 miles on the truck, and THEN checked my credit report and found that there were 6 new inquiries.. It knocked my credit score down by over 50 points, and I've never missed a payment on anything in my life. These guys were smug and pushy the whole time, and I didn't like the vibe there, but I wanted that specific pickup, and thought I count on a huge dealership to be ethical on a 29k dollar sale. There are a million dealerships out there everyone. Don't go to this one! I have never been screwed that bad on anything in my life!

Seemed like an ethical operation, and the truck was

Seemed like an ethical operation, and the truck was already at the top of my budget, so I declined the extended warranty. Within 100 miles, I came to realize that it was 600 miles over for an oil change, needed both CV axles replaced, it had a tire that wouldn't take a balance, and needed to be replaced, and it had a broken headlight mount. My headlight literally fell out at a stop sign on my way home from buying the truck, and dangled by the wires... I had 1300 bucks into repairs before I even had 100 miles on the truck, and THEN checked my credit report and found that there were 6 new inquiries.. It knocked my credit score down by over 50 points, and I've never missed a payment on anything in my life. These guys were smug and pushy the whole time, and I didn't like the vibe there, but I wanted that specific pickup, and thought I count on a huge dealership to be ethical on a 29k dollar sale. There are a million dealerships out there everyone. Don't go to this one! I have never been screwed that bad on anything in my life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nick, thank you for leaving us an honest review. Please contact our General Manager, Ted Walter to discuss your experience. He can be reached at 763-441-2300.

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Everything seemed fine until after the deal was done.

Everything seemed fine until after the deal was done. I was promised weatherproof floor mats as part of the purchase agreement, but now they're refusing to provide them because I didn't give a "perfect" survey score. To be clear, the survey was not part of any written agreement I signed, it was a verbal request to give the salesperson all 10s. I did provide high marks, but apparently, it wasn't "perfect" enough for them. Instead of honoring the deal, they're using the survey as an excuse to back out of providing something as small as $200 floor mats even though we signed an agreement. This behavior is petty, unprofessional, and a huge red flag for how they treat customers. A business that puts more value on a survey than honoring their commitments and signed agreements, is not one you can trust. Go to a dealership that respects their customers and stands by their word.

Everything seemed fine until after the deal was done.

Everything seemed fine until after the deal was done. I was promised weatherproof floor mats as part of the purchase agreement, but now they're refusing to provide them because I didn't give a "perfect" survey score. To be clear, the survey was not part of any written agreement I signed, it was a verbal request to give the salesperson all 10s. I did provide high marks, but apparently, it wasn't "perfect" enough for them. Instead of honoring the deal, they're using the survey as an excuse to back out of providing something as small as $200 floor mats even though we signed an agreement. This behavior is petty, unprofessional, and a huge red flag for how they treat customers. A business that puts more value on a survey than honoring their commitments and signed agreements, is not one you can trust. Go to a dealership that respects their customers and stands by their word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Ryan, we appreciate your feedback. After talking with your salesperson, he asserts that Cornerstone did not make any arrangements or commitments for floor mats. His arrangement for mats was a personal offer, coming out of his own pocket. That is not something we endorse or condone. That verbal offer is not reflected in any of the vehicle purchase paperwork with Cornerstone. If you did not receive the paperwork sent to you on Thursday, let us know and we will resend it. The score he received on the manufacturer survey was 790/1000. That score is well below our dealership average of 986. Please tell us if there is anything else we can help you with.

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