Reviews
Write a reviewMy experience with Withnell Hyundai was probably the best...
My experience with Withnell Hyundai was probably the best experience I have had in purchasing a new vehicle. I have bought new cars with most of the dealerships in Salem, Oregon and had good experiences with most of them but Withnell was a step above in my opinion. I would highly recommend Withnell for anyone looking for a new vehicle. We purchased a 2013 Hyundai Sonata and totally love this car. Thanks Rich Youngers Salem, Oregon
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Withnell Motor Company is a true "5 Star...
Withnell Motor Company is a true "5 Star Dealership"! I recently purchased my second vehicle from them. Crystal Asmam has been my sales person on both occasions. She is very professional and understands that honesty and integrity are both vital in maintaining a positive customer relationship. Because I live in Central Oregon, both vehicles were purchased via the internet through e-mails,text messages,and a few phone conversations. Each purchase was finalized before I drove over the mountain to pick up my new car. Upon arrival, all paperwork had been prepared in advance so that only my signatures were required to wrap things up. Bill Howard skillfully handled this task both times. Bill is very professional and respectful. Unfortunately, Crystal was unable to be there the day I picked up my new car so I worked with her assistant, Alli Federico. Alli is another great employee at Withnell Motors. She was very courteous, friendly and helpful. The last person I met was Scott Vonweller, another sales person at Withnell. He rode with me on the test drive and reviewed many of the car's features and linked my cell phone to the hands-free bluetooth system. Scott is a great guy and eager to answer your questions. If you're in the market for a new or used vehicle, I would strongly suggest you call or visit Withnell Motors! You will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Withnell Motor Company and our outstanding staff! We look forward to taking care of you for many years to come! Withnell Motor Company
I bought a vehicle from Scott Von Weller. He was GREAT! ...
I bought a vehicle from Scott Von Weller. He was GREAT! I had left many other dealerships (especially ones in Portland) disgusted by terrible sale techniques and high pressure situations. (One dealership tried to get my social security and personal information just to talk to me about a price!!!!) Scott did a great job to help me find what I wanted. He was extremely low pressure and very honest. If he had or could get what I wanted he was willing to help me out. I spend tons of time researching things and figuring out where I'm getting ripped off and where I'm getting a good deal. When it came to all of the people and dealers I looked at this was the best deal and the best salesman. I have also owned my vehicle for about 8 months now and have no regrets. Since purchasing the car I've been back in and enjoyed conversations with Scott. He's a great guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to comment on your car buying experience at Withnell Hyundai. We take pride in having an honest and transparent process for our customers. Enjoy your new car! Withnell Motor Company
Steve Baty and the Withnell dealership worked hard to get...
Steve Baty and the Withnell dealership worked hard to get a "hard to get" model in, in a timely fashion. He made sure it had all the features I wanted. He arranged a test drive for me before ordering so I could make sure my golf clubs fit into the trunk of the Veloster. (They do). Salesman Brett V. has been very helpful with the electronic features we were not able to figure out. Enjoying my new car and the experience I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to comment on your car buying experience with Steve Baty. You bought an awsome car, the new Veloster is fun to drive and has many excellent features and a great price! Have fun driving. Withnell Motor Company
First time working with Withnell Motors. I had a good...
First time working with Withnell Motors. I had a good time there. Friendly staff. The sales person took time showing me the in and outs of the new car I just bought. I would definatly go back there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review your experience purchasing a new Hyundai from our internet department and Rich Myles. We appreciate your business! Withnell Motor Company
WHITHNELL MOTOR CO. I recently made a purchase from...
WHITHNELL MOTOR CO. I recently made a purchase from this company. The Best recommendation I can give is “beware”… the sales man and sale managers that I dealt with showed themselves to be predatory lairs on every level and made multiple misrepresentations of the facts about the vehicle… and when I revealed that I was not a Bumpkin that would take their deceptions for truth and did my own research they still tried to feed me a bunch of non-sense double-talk. Do yourself a favor; stay far away from this place…? I never give them another penny of my business. A Very Dishonest Den of Predators.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am very sorry to hear that you have such a bad taste in your mouth about your car buying experience. This kind of review is not the norm for us. Usually bad feelings come down to mis-communication. Please feel free to contact me so that I can hear what happened and do my best to rectify the situation. I can be reached at Withnell Dodge. AnneMarie DuFault Customer Relations Manger Withnell Motor Company
Crystal was very proactive and efficient. I was under a...
Crystal was very proactive and efficient. I was under a time schedule and she found me a 2012 Hyundai Elantra. Very good vehicle. I was so pleased and relieved with the new car. I was able to trade in my 2007 Dodge Caliber that had problems and my car payment is only 20.00 more a month. Very positive experience! Thank you Crystal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your comments about Crystal and buying a new Elantra from Withnell Hyundai! We look forward to taking care of all your automotive needs in the future! Withnell Hyundai
I would totally recommend to purchase any vehicle at...
I would totally recommend to purchase any vehicle at Salem Withnell. My husband and I had intentions of going in on a Friday night after 6:30 to get a used Hyunadi, but ended up getting a 2012 Hyunadi Elantra and they gave us an excellent deal and stayed after business hours. Steve Baty is the most honest, trustworthy Fleet Manager to work with and I would have everybody do business with him. I love our new family car and will definetly go back and purchase vehicles @ Salem Withnell. Thank you to Steve Baty and Bill Howard for all the hard work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you so much for your kind words about Steve Baty and Bill Howard. You bought an awesome car! The 2012 Elantra is a beautiful car with great MPG! We know there are many choices in the market place, thanks again for choosing us! Withnell Hyundai
Buying my used Hyundai was as good as a car buying...
Buying my used Hyundai was as good as a car buying experience can get. The Withnell staff were very efficient with a low pressure approach throughout the whole time. Karen is very professional and knowledgeable about the Hyundai products. I would recommend this dealership to anyone. Very honest and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to comment about your car buying experience with Karen Scott at our Hyundai Dealership. Enjoy your new car! Withnell Hyundai
Jose was great. Worked with us and got us our car and...
Jose was great. Worked with us and got us our car and then delivered it to TheDalles where we met him. Bill also worked with us and we appreciated both their help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear that Jose and Bill took such great care of you at Withnell Hyundai. Have fun driving your new car! Withnell Hyundai