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Northpoint Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (317 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–12:30pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Experience

This place is awesome. I was looking for a challenger scat pack widebody for a year. all other dealers were price guaging the public with these jacked up prices I found one here on line below sticker and they even worked with to give me a better deal, Chris, Bobbyjoe,and Allen were excellent. never went into the dealership because I live in New York. Paperwork was sent overnight. Registered with Motor Vechicles in NY Great Experience. Even though I live out of state would definetly buy from here again

Fantastic Experience

This place is awesome. I was looking for a challenger scat pack widebody for a year. all other dealers were price guaging the public with these jacked up prices I found one here on line below sticker and they even worked with to give me a better deal, Chris, Bobbyjoe,and Allen were excellent. never went into the dealership because I live in New York. Paperwork was sent overnight. Registered with Motor Vechicles in NY Great Experience. Even though I live out of state would definetly buy from here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Northpoint Chrysler Dodge Jeep Ram was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Charlie Gallant | GM | cgallant@northpointvt.com

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Best sales person,friendly staff

Alan Buck was my sales person. I can't say enough good things about him. The whole staff there is very friendly and helpful and work together like a team. It is the cleanest dealership I have ever been in. We liked our experience so much my husband also bought a vehicle there and also dealt with Alan. Alan and Chris and the service department stayed until 7Pm to make sure our paperwork and detailing the truck was done so we could drive it home that night. They were all awesome.

Best sales person,friendly staff

Alan Buck was my sales person. I can't say enough good things about him. The whole staff there is very friendly and helpful and work together like a team. It is the cleanest dealership I have ever been in. We liked our experience so much my husband also bought a vehicle there and also dealt with Alan. Alan and Chris and the service department stayed until 7Pm to make sure our paperwork and detailing the truck was done so we could drive it home that night. They were all awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good buying experience

Fast service. Car was ready when promised and was nice and clean. Features of the vehicle were explained to us by Brian.

Good buying experience

Fast service. Car was ready when promised and was nice and clean. Features of the vehicle were explained to us by Brian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, friendly staff

Very Good, service excellent. Friendly staff, and clean waiting room. Auto work done in good time. Appointment time excellent and work done at time of appointment.

Great Service, friendly staff

Very Good, service excellent. Friendly staff, and clean waiting room. Auto work done in good time. Appointment time excellent and work done at time of appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service done in a timely manner.

I am very happy all items I asked to repair were done. Also the service department went beyond that and diagnosed the problem with my heat! Parts are on order and I will be back to have it done. Been without heat all winter, can?t wait till parts come in. Thanks for diagnosing this problem too even though I didn?t mention the problem. Just goes to show your service department is doing a great job.

Great service done in a timely manner.

I am very happy all items I asked to repair were done. Also the service department went beyond that and diagnosed the problem with my heat! Parts are on order and I will be back to have it done. Been without heat all winter, can?t wait till parts come in. Thanks for diagnosing this problem too even though I didn?t mention the problem. Just goes to show your service department is doing a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent experience

I walked in knowing what I wanted. Within two hours I was driving my new car home. There were no pushy salesmen and everyone was very friendly.

excellent experience

I walked in knowing what I wanted. Within two hours I was driving my new car home. There were no pushy salesmen and everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Feb 2018

All of the staff are friendly and courteous. Service takes care of your appointment right away and they will even wash your vehicle if requested.

Feb 2018

All of the staff are friendly and courteous. Service takes care of your appointment right away and they will even wash your vehicle if requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Got a new truck

I worked with Bobbi joe and Brian. Both were amazing in finding me the right truck and getting me the payment I was comfortable with. I couldn?t be more happy.

Got a new truck

I worked with Bobbi joe and Brian. Both were amazing in finding me the right truck and getting me the payment I was comfortable with. I couldn?t be more happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing customer service

The whole experience was great from the moment you walk in the door! I honestly can't say anything bad. Alan was amazing. He makes you feel welcome,answers all of your questions, and really cares about his customers.

Amazing customer service

The whole experience was great from the moment you walk in the door! I honestly can't say anything bad. Alan was amazing. He makes you feel welcome,answers all of your questions, and really cares about his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Chris was very informative, helpful, friendly, and willing to work with us to reach an agreement that worked for both parties.

Great customer service

Chris was very informative, helpful, friendly, and willing to work with us to reach an agreement that worked for both parties.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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