Reviews
Mitch was grat to deal with!
Mitch was grat to deal with! would go back again to purchase another vehicle. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frandi was a very good sales person.
Frandi was a very good sales person. His willingness to let us try several vehicles and not try to force us into a vehicle that we weren't comfortable with, made shopping for our new vehicle a very pleasant experience. If you're looking for a no pressure and very pleasant salesperson, go see Frandi !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEWARE!
BEWARE!! They take advantage of people. If you have someone looking for a vehicle don’t send them here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Two stars only because the service department is pretty
Two stars only because the service department is pretty good. Otherwise, they would receive the one-star they truly deserve. (The service department does charge the same, ridiculous Ford prices for basic services you'll find at any dealership, but the staff is friendly and helpful.) For everyone else considering purchasing a car there, please learn from my mistakes. Buyers beware. We bought a pre-owned Ford car last year and Hastings Ford took great pains to ensure the car they sold us was not of the quality it should be after getting checked out by the badged dealer. First, they only had ONE key and fob for the vehicle. This forced almost $500 in extra charges to have a new key, new fob, and program the fob to the car. They should be providing a new key, new fob, and program it to the vehicle so each vehicle has two keys. Second, they put new tires on the vehicle. This was great! Until i discovered too late that the tires they put on were nowhere near rated for the vehicle. It is incomprehensible that a licensed Ford dealer would put substandard tires on a Ford vehicle and then have the vehicle pass their inspectection, then sell the vehicle. They're a dealer, this was intentional, and it was an issue of safety. Check the tires against the door sticker!!! Third, we're finding out there is a transmission problem. Conveniently, Hastings Ford declined to "Gold Certify" this vehicle, which would have put the transmission problem squarely under warranty. They now want almost $5000 to fix a problem (high Ford prices, remember?) that should have been fixed before the car ever got put on the lot for sale. If it's a newer Ford model vehicle and isn't certified, head somewhere else. Ultimately, buyer beware, Hastings Ford will pull every scummy trick in the book that used car dealers are renowned for and ultimately will sell you an unsafe vehicle, counting on your ignorance to keep spending money at their service department.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Amazing, personable service in a low pressure sales
Amazing, personable service in a low pressure sales environment. Zach really listed to my needs for a vechile and was wonderful to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Place to purchase a vehicle!
We have bought multiple cars from this dealership over
We have bought multiple cars from this dealership over the past couple of decades. For our most recent purchase, Mitch made the car buying process comfortable, low-pressure, and easy. He was patient and knowledgeable. We will definitely be back for future vehicle purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was attentive and helpful.
Everyone was attentive and helpful. From start to finish everyone did their all to get us in the vehicle we wanted. Follow-up appointments were prompt as well. This is my second vehicle purchase from this dealership and both times it was easy and fair. Definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just bought a truck from Zach Large at Hastings
I just bought a truck from Zach Large at Hastings Automotive and I give him tens across the board. He was very courteous, helpful and knowledgeable. When I buy my wife's new vehicle in a couple of years I will seek him out. Respectfully Bob Sommers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No review to write about.
No review to write about. I wrote and asked if they ship cars. And their system said no.my only complaint was if your going to advertise across the country. Then why would you not accommodate to those who care for your product. Jess
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Jess, sorry to hear that you received a note that said that we don't ship vehicles. We do have availability to ship vehicles for a cost of course. If you are still in the market we would be happy to assist you with this. Again, my apologies on the miscommunication.
I love the SUV I bought.
I love the SUV I bought. Holly was very helpful and pleasant to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review. We are happy Holly was able to help you with your purchase.