Wolf Motors

I went into Wolf Motors very stressed because I had just totaled my car in an accident and had been down on my luck and anticipated difficulty getting a new one in a timely manner, and didn't know how I was going to get around in the meantime, but Melissa was extremely helpful and made my whole experience so positive, quick and easy from start to finish. I really appreciate her helping me overcome a tough situation.

Warren was our sales person very friendly and knowledgeable. Treated my wife and I very well , we wound up buying a used Subaru, highly recommend

Clayton greeted us at the door, he was very friendly and polite. There was no pressure and very low-key to buy my car. Thank you Clayton.

Clayton was very good at getting us a car! So far we love it… Thanks Clayton

I am writing about the terrible experiences I have had with Wolf Motors. I bought a 2019 F150 in February 2023 with 69,000 miles, and I have had transmission and service problems since then. Soon after purchase, I noticed that the truck was experiencing transmission problems. The truck would shift roughly between gears 3, 4, and 5, and sometimes in other gears as well. I took the truck back to the shop where they performed a "transmission relearn" and told me that it was a common problem with this truck. However, their solution only fixed the problem for about 20 miles before the same issue reappeared. The service writer advised me to let my truck warm up for 15-30 minutes before driving, which caused a significant decrease in my mileage. Despite several visits to the shop the problem was never fixed.. After one of the visits, I noticed a rattling noise coming from under the truck when I shut the door. Although the service writer initially denied the noise's existence, a technician later found something and fixed it after I had to push them to look. At one point, the truck's center display went black. I called to bring it in for repairs, the earliest available appointment was 2-3 weeks away. After the display was fixed, the Matt advised me to do regular software updates. He instructed me to connect my truck to my home Wi-Fi, and it would update. However, this method didn't work, and I contacted the Ford factory for help. They advised me to download the updates on a USB stick and install them in my truck using my computer. The Ford representative was surprised that the dealership told me to use Wi-Fi, as it was not the correct method. The last time my truck was at Wolf getting transmission work done I picked it up and brought it home, I was off work that week and got very sick and never left it was the end of January when we had that rain and ice and salt, I walked around my truck and saw that the right front fender was dented and scratched and the bumper is pushed in and fog light housing is cracked, I called Wolf and asked for service manager right away I explained what I saw and was told to bring it down, (its about a 25 min drive one way and I have been there several times) service manager came out with me and looked at the truck and said they didn't hit it but he'd have his body shop guy come look at it, unfortunately I wasn't out there when the body shop guy looked at it but I was told that he said it was old damage, I expland that I wanted to talk to his boss but he said he is the boss I said no I want to talk to HIS BOSS because Im not happy with how service has been going and he told me that he was gone but would be back Friday and he'd talk to him. I took it to a body shop in town and he said that it definitely is not old with the moisture we had and salt, It doesn't take long for rust to start, and he quoted me $3,300 to fix it. I followed up with the service manager a week later, and he informed me that he had not yet spoken to his boss. In the meantime, I took my truck to another shop, and they fixed the transmission problems. I am now happy with the truck's performance. And after getting it fixed I called Wolf to tell them and ask if the owner was back yet and the answer I got was "glad they could fix it'' and the owner wasn't willing to do anything. So I emailed the owner and that was a month ago with no reply.

I am writing about the terrible experiences I have had with Wolf Motors. I bought a 2019 F150 in February 2023 with 69,000 miles, and I have had transmission and service problems since then. Soon after purchase, I noticed that the truck was experiencing transmission problems. The truck would shift roughly between gears 3, 4, and 5, and sometimes in other gears as well. I took the truck back to the shop where they performed a "transmission relearn" and told me that it was a common problem with this truck. However, their solution only fixed the problem for about 20 miles before the same issue reappeared. The service writer advised me to let my truck warm up for 15-30 minutes before driving, which caused a significant decrease in my mileage. Despite several visits to the shop the problem was never fixed.. After one of the visits, I noticed a rattling noise coming from under the truck when I shut the door. Although the service writer initially denied the noise's existence, a technician later found something and fixed it after I had to push them to look. At one point, the truck's center display went black. I called to bring it in for repairs, the earliest available appointment was 2-3 weeks away. After the display was fixed, the Matt advised me to do regular software updates. He instructed me to connect my truck to my home Wi-Fi, and it would update. However, this method didn't work, and I contacted the Ford factory for help. They advised me to download the updates on a USB stick and install them in my truck using my computer. The Ford representative was surprised that the dealership told me to use Wi-Fi, as it was not the correct method. The last time my truck was at Wolf getting transmission work done I picked it up and brought it home, I was off work that week and got very sick and never left it was the end of January when we had that rain and ice and salt, I walked around my truck and saw that the right front fender was dented and scratched and the bumper is pushed in and fog light housing is cracked, I called Wolf and asked for service manager right away I explained what I saw and was told to bring it down, (its about a 25 min drive one way and I have been there several times) service manager came out with me and looked at the truck and said they didn't hit it but he'd have his body shop guy come look at it, unfortunately I wasn't out there when the body shop guy looked at it but I was told that he said it was old damage, I expland that I wanted to talk to his boss but he said he is the boss I said no I want to talk to HIS BOSS because Im not happy with how service has been going and he told me that he was gone but would be back Friday and he'd talk to him. I took it to a body shop in town and he said that it definitely is not old with the moisture we had and salt, It doesn't take long for rust to start, and he quoted me $3,300 to fix it. I followed up with the service manager a week later, and he informed me that he had not yet spoken to his boss. In the meantime, I took my truck to another shop, and they fixed the transmission problems. I am now happy with the truck's performance. And after getting it fixed I called Wolf to tell them and ask if the owner was back yet and the answer I got was "glad they could fix it'' and the owner wasn't willing to do anything. So I emailed the owner and that was a month ago with no reply.

I had a great buying experience with Greg Jerdee last week - I bought a 2014 F150 Lariat from out of state at a very competitive price and Greg went out of his way to make the sale easy for me given the distance- he answered all of my questions and sent over a ton of photos, as well with coordinated with the local mechanic I contracted with to do a pre-purchase inspection. Very smooth process and I love that Wolf only charged required fees, no pointless add-ons or unnecessary fees. I would not hesitate to buy from Greg or Wolf Motors again!

I have a company truck, having work done for a couple small things, they ended up replacing fuel pump so the tank was dropped to change. Picked it up went to put gas in across the street gas went right into the ground filler neck got unhooked.. Two weeks later the deflector vent wouldn't move and ac wasn't working. Again got it fixed and picked it up leaving the dealer (after service hours) I couldn't turn my radio on... stopped back next morning they checked it over need to order a radio now... so took the truck as it's my work truck drove to my jobsite in the rain for 2 days and noticed I had a lot of water on my passenger floor... apparently they messed up a valve for a drain so it dumped everything on my floor. Brought it back they fix it again I go in to pick it up and the rubber floor is still soaking wet underneath. Worst service I have had probably 7k work of things done by the time they get done breaking things and saying I need to replace them. Talking to several people and all have had similar issues and most are older people with a long relationship with buying new cars from this dealership. Obviously the service department is not backing their work and is not doing a quality job, I suggest going elsewhere

Quiet and comfortable atmosphere with professional and knowledgeable sales team. I was very pleased with the service I received and plan on doing business here again.

Dave Gohl was our salesman. Asked what we were looking for and had things taken care of in short order. No pressure,