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Osseo Ford Sales & Service

(191 reviews)
Visit Osseo Ford Sales & Service
Sales hours: 7:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 7:00am–7:00pm 8:00am–5:00pm
Tuesday 7:00am–7:00pm 8:00am–5:00pm
Wednesday 7:00am–7:00pm 8:00am–5:00pm
Thursday 7:00am–7:00pm 8:00am–5:00pm
Friday 7:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (715) 318-7963 (715) 318-7963
Used (715) 318-7975 (715) 318-7975
Service (866) 983-1617 (866) 983-1617

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

It was the best car buying experience that I have ever had. Shawn and the entire staff were great. I have always heard good things about this dealership, and now I have experienced it for myself. I will definitely go back to Osseo Ford, and I will recommend them to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent would come back again.

The service was excellent. I would come back again and I would tell my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

At Osseo Ford Sales and Service, we appreciate your honest feedback, Peggy. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Easy to work with

Did most of my lease over the phone and on line. Les did a great job of getting me what i wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent

The work done was good and the customer was better,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear everything was completed to your satisfaction, Gordon! Please let us know if you have any additional questions about services you received and thank you again for choosing Osseo Ford Sales and Service!

Thank you!

We were extremely happy with the Sales Staff at Osseo Ford!! I can't say enough great things. We worked with Jason, but whenever we were in the building someone was always making sure we were helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ford f-150

worked with jim Jessie, he was very helpful in finding a truck in my price range, will definitely come back to osseo when im ready to trade again, thanks brad ramsey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Brad! Please let us know if you have any other questions and we will be more than happy to assist you!

Great dealership, great people

Helpful and personable staff. Have purchased all my vehicles here, whether new or used since the '90s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2014 Ford Escape

Always very helpful. Staff is always very helpful, courteous, friendly give us the information we ask for and service. When you come in someone always welcomes you with a smile and asks how can I help you today. They have the knowledge of what information I am looking for and service. If any problems happens they are there to service and solve issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to read such wonderful comments of your experience with us, Loren! thanks for choosing Osseo Ford and we hope to see you again!

Oil Change

The staff was extremely helpful and was able to schedule a maintainence appointment for us on our time schedule. Also, we were taken in right away for our oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

My wait time was short; the staff was friendly. They explained in detail the reason and fix for the recalled issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sharon, we're pleased to hear everything was completed to your satisfaction! Thanks for choosing Osseo Ford as your first choice for service!