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O'Connor Auto Park

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Salesman. Steve Dumont

Bought a used GMC Sierra over the phone. I had a long drive to get to the dealership. The truck was waiting up front for me to take a test drive when I arrived. I was out of there in just over an hour keys in hand. I don't know if I'll ever buy another vehicle at O'Connor but I can guarantee I'll buy one from Steve Dumont so they better hang on to him. He went above and beyond. I have no idea of the caliber of the other sales staff but if you want the best ask for Steve.

Fantastic Salesman. Steve Dumont

Bought a used GMC Sierra over the phone. I had a long drive to get to the dealership. The truck was waiting up front for me to take a test drive when I arrived. I was out of there in just over an hour keys in hand. I don't know if I'll ever buy another vehicle at O'Connor but I can guarantee I'll buy one from Steve Dumont so they better hang on to him. He went above and beyond. I have no idea of the caliber of the other sales staff but if you want the best ask for Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad business

Everything started out great, got pre owned 2018 GMC Sierra with only 39000 miles and was very happy. It did have its issues when we test drove it the rear brakes were randomly locking so they proceeded to replace the rotors and problem still continued I asked to check the calibers and they decided to only replace one side which is odd and now the side they didn’t replace continued to have problems and at this point they are refusing to service. This experience has been very stressful, I hope they choice to do the right thing and stand by there pre owned vehicles.

Bad business

Everything started out great, got pre owned 2018 GMC Sierra with only 39000 miles and was very happy. It did have its issues when we test drove it the rear brakes were randomly locking so they proceeded to replace the rotors and problem still continued I asked to check the calibers and they decided to only replace one side which is odd and now the side they didn’t replace continued to have problems and at this point they are refusing to service. This experience has been very stressful, I hope they choice to do the right thing and stand by there pre owned vehicles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Experience Ever Buying New Truck

Working with Randy M. was one of the best experiences Ive ever had buying a new truck. He was polite, honest and worked very hard via email, calls and texts to make my buying experience pleasurable. He made it possible to show up sign a few papers and away I went in my new truck. Scott also did his best to get the lowest financing rate and payment for me. Over all I was very satisfied with my experience at Oconnor in Augusta. Thank you both.

Best Experience Ever Buying New Truck

Working with Randy M. was one of the best experiences Ive ever had buying a new truck. He was polite, honest and worked very hard via email, calls and texts to make my buying experience pleasurable. He made it possible to show up sign a few papers and away I went in my new truck. Scott also did his best to get the lowest financing rate and payment for me. Over all I was very satisfied with my experience at Oconnor in Augusta. Thank you both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Experience!

Randy Mailloux was outstanding! The experience of buying a vehicle from O’Conner GMC was complete with such care, integrity, and they know how to take care of the customer. I have been looking for a truck for quite a while and Randy called me as soon as the right truck came in that matched my wants! Great job and would recommend this dealership to anyone. Thanks!

Outstanding Experience!

Randy Mailloux was outstanding! The experience of buying a vehicle from O’Conner GMC was complete with such care, integrity, and they know how to take care of the customer. I have been looking for a truck for quite a while and Randy called me as soon as the right truck came in that matched my wants! Great job and would recommend this dealership to anyone. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love O’Connors and Randy M. the salesman

Randy M. went over and and above as a sales Rep. he helped me get something out of my trade in the next day... helped me with a personal issue to fix credit in the future... AND got me in the PERFECT car now!!! Thank you RANDY M!!! You are awesome, will be going to you with all my purchases in the future and sending everyone YOUR WAY!!!

Love O’Connors and Randy M. the salesman

Randy M. went over and and above as a sales Rep. he helped me get something out of my trade in the next day... helped me with a personal issue to fix credit in the future... AND got me in the PERFECT car now!!! Thank you RANDY M!!! You are awesome, will be going to you with all my purchases in the future and sending everyone YOUR WAY!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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State inspection, oil change and tire rotation

Drive in to a heated bay, drop off your keys, confirm needs and wait in well appointed waiting room. Work was completed in a timely manner and I was on my way.

State inspection, oil change and tire rotation

Drive in to a heated bay, drop off your keys, confirm needs and wait in well appointed waiting room. Work was completed in a timely manner and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Mary!

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customer review

I was very satisfied with the salesmen and the service dept. on how I was treated. No high pressure salesmen. I would very much recommend them to my friends.

customer review

I was very satisfied with the salesmen and the service dept. on how I was treated. No high pressure salesmen. I would very much recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the positive review, Peter!

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A+ auto Park

Great customer service for car maintenance. I have bought and had maintained several vehicles from O'Connr's.

A+ auto Park

Great customer service for car maintenance. I have bought and had maintained several vehicles from O'Connr's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Jeanine! We look forward to your next visit to O'Connor!

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First visit to O,Connor

First visit. The only problem was finding where to drive my truck an drop off. After a coffee an 20 minutes I was on my way out with oil change & tire rotation an everything else checked! Great service

First visit to O,Connor

First visit. The only problem was finding where to drive my truck an drop off. After a coffee an 20 minutes I was on my way out with oil change & tire rotation an everything else checked! Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Robert!

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excellent service

great customer service again. O'Connor's is by far the best dealership in the Augusta Maine

excellent service

great customer service again. O'Connor's is by far the best dealership in the Augusta Maine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the positive review, Tom! Thank you!

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