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Gustman Chevrolet

(32 reviews)

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Routine oil/filter change

Timely service-thanks . Check in was efficient. The waiting area was clean. The car was delivered after about 45 minutes. The coupon for a car wash wasn't accepted because the water was not yet turned on.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Oil Change on a 2020 Silverado

The oil change service was completed on time and the waiting area was comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Worth the 1000 mile trip!

Straightforward and easy transaction! Friendly and helpful staff made for a smooth sale and delivery! Finished sale feeling I was treated fairly and with respect. I was very glad not to have to play 'games' to get this deal done! I would fly from GA and drive back home to deal here again! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

Service review

Service was excellent and ver professional. Would recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Satisfied Buyer of a GMC Sierra 1500 SLT truck

My recent GMC truck buying experience was pleasant and relaxing. My salesman was super and answered all of my questions and concerns honestly. Everyone at the dealership was professional. The deal on my truck was better at Gustman GMC than the other dealership in my area. I would highly recommend Gustman GMC .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We want all our clients to have a comfortable and stress-free experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Gustmans

Was good , didn?t take too long , everyone was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Service work

Have gone here for 20 years plus Very pleased with the service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car

Very knowledgeable staff. Friendly and willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good garage for service maintenance.

The people are friendly. A well kept and clean service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recent service at Gustmans in Kaukauna, Wi

excellent service and always with a friendly face. They always do what they say needs to be done with a very good to explain as to what the problem is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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